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09-07-2010, 11:55 AM #41
In the UK, if there is a fault up to 6 months after purchase, you can demand a replacement. As its seen as a malfunction during prod. If up to 12 months, the company has to repair, not replace.
Within six months. The shop must prove goods weren't faulty when they sold 'em – after that you must prove they were. So within 6 months, o2 or Apple WILL have to replace (In the UK anyway)
Already working on my speach at the o2 customer complaints line....
09-07-2010, 11:58 AM #42
09-07-2010, 12:01 PM #43
09-11-2010, 10:13 AM #44
Looks like there could be something in this.
Both Apple and O2's website now state delivery at 3 weeks.
Also I spoke to our Business account manager and after two days of 'looking into it' he told me to wait until October before I order.
So I've put 2+2 together and hope this is true...then again you know apple!!