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06-25-2010, 03:10 PM #101
06-25-2010, 03:11 PM #102
I just got off the phone with Apple Support.
I was directed to a manager who told me to "hold the phone the right way" and that claims of people being sent free bumpers are probably not true because "anyone can say anything on forums".
He gave me a ticket number and said I would have to wait until next friday for a response regarding my request for bumpers.
This is really ridiculous.
06-25-2010, 03:29 PM #103
There is definitely going to be a lawsuit filed. I wonder when we are going to start seeing reports about this on the local news channels?
06-25-2010, 03:34 PM #104
This getting way out of hand. They should have included the bumpers in the box if they knew this is going to be an issue.
06-25-2010, 03:37 PM #105
good thing mine works fine without bumpers. Have yet to see a video that loses complete service from this as well. Seems like a bunch of BS IMOReally?
06-25-2010, 03:40 PM #106
Currently on the phone with Apple again.
The rep is telling me that they don't have access to sending out free bumpers and that I would have to go to a retail store. I'm explaining how there are multiple reports of this being fixed via phone and email to their support, and she's saying they're all false.
I'm being directed to another supervisor again.
Will update after speaking.
06-25-2010, 03:41 PM #107
On the phone with Apple right now... better give me bumpers or something, they probably knew about this and saw a way to make more $$ with bumpers, this is f**kin dumb, a phone that can't call on a normal basis... might aswell buy me an ipod touch...
06-25-2010, 03:42 PM #108
Yes I called twice they won't send out free bumpers right now they keep telling me there technicians are looking into the problem and support will be posted on apple dot com.
06-25-2010, 03:51 PM #109
The Following User Says Thank You to Dayvidpriddy For This Useful Post:
06-25-2010, 03:58 PM #110
06-25-2010, 04:14 PM #111
Talked to the highest supervisor, he said they did give out free cases but wont anymore, he was being a b**ch... says to hold the phone correctly and that this is not Apple's problem that I can't hold the phone right.
06-25-2010, 04:17 PM #112
What I should do, tonight, is go to the apple store and try a bumper and see if it resolves the issue.
Last edited by santiagodraco; 06-25-2010 at 04:17 PM. Reason: Automerged Doublepost
06-25-2010, 04:18 PM #113
Just to cheer you all up
[ame=http://www.youtube.com/watch?v=8QzmtZQMqso&annotation_id=annotation_32701 &feature=iv]YouTube - LEAKED iPhone 4 ad w/ Jane Lynch and Kassem G[/ame]
P.S 1:31 will make ur day!
Last edited by sandyt87; 06-25-2010 at 04:23 PM.
06-25-2010, 04:20 PM #114
The rep told me anything I read regarding Apple on site's other than Apple.com are not true.
She said the email from Steve Jobs isn't true, and that the official statement wasn't true.
Gee, I never would have guessed that an Apple Support rep would say these things.
She said Apple is NOT sending out free bumpers and that the issue is being worked on.
06-25-2010, 04:21 PM #115
I Got one for Free Call Apple Tech Support and Make a Case About Losing Signal and you have a iPhone 3Gs also and has a Full Signal. Also say you have a lot of Drop Calls. They will give you a Case Number. Call back after a Half hour to Tech Support and give them your Case Id and then Talk to a Supervisor. The only Color is Black. Aso Mention you have also seen it online at the Wall Street Journal and Yahoo News that the Bumpers Case Fixes the Problem.
Last edited by jlr2880; 06-25-2010 at 04:23 PM.
06-25-2010, 04:23 PM #116
06-25-2010, 04:24 PM #117
06-25-2010, 04:24 PM #118
Yeah, it's all in our heads.
06-25-2010, 04:25 PM #119
No sir I think your sense of humour had a failure. Might be the cause of apple's new iPhone features.
Jks mate I hate the way apple is treating this and its loyal customers. I truly feel for you guys those bastards knew about the fault and then tried to make a profit off of it. If they get away with this one my next phone will not be made by apple I can assure you that.
What use is a phone when its not a phone?? Keep your retina display I want to talk to people.
Last edited by sandyt87; 06-25-2010 at 04:27 PM.
06-25-2010, 04:31 PM #120
Also observe how he "resolves" the issue by lightly holding the phone.
So I wonder which Apple employee made that video anyway. I'm going to see if I can find another phone where attempting to crush the phone with my hand will cause the reception to drop....