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Funny thing is when doing a speed test by not touching the phone vs touching all 4 sides and reducing the bars to 1 or 2, its the same speed...
06-24-2010, 09:26 AM #321
Funny thing is when doing a speed test by not touching the phone vs touching all 4 sides and reducing the bars to 1 or 2, its the same speed results over 3G!
But I haven't used my phone for talking yet so I don't know what happens then LOL
06-24-2010, 09:46 AM #322
06-24-2010, 09:54 AM #323
My iPhone 4 arrived yesterday and I cannot duplicate this problem. I am on at&t with a un-modded phone. I have 3-4 bars of EDGE at home. I haven't been out and about with it yet to see if 3G is affected.
06-24-2010, 10:10 AM #324
Has anyone seen this on Gizmodo's site?
Update 23: Reader Joe called up Apple to ask about the reception issues, and they said...
Their answer? "Get a bumper" and "it's not their problem".
I told the CSR that if their solution is to buy a bumper, why aren't they giving them out for free? Again, she said not her problem.
Quite an infuriating call - while I sympathize with the verbal beat-down that many of the Apple CSRs will be getting over this problem, they need a better solution than to recommend fixing the problem with their own rubber cases...If I can't mod it...I don't want it.
06-24-2010, 10:12 AM #325
Well all I know is that when it goes from 5 bars to "searching" in less than 1 minute by touching the sides, I can't even run a speedtest. It's not just a graphical error, we are really losing a signal.
06-24-2010, 10:13 AM #326
06-24-2010, 10:14 AM #327
Mine works fine too. For the ones with the problem, maybe you need more Iron in your diets!
06-24-2010, 10:17 AM #328
I'm on hold with AT&T right now and they say this is the first they've heard of this issue...
06-24-2010, 10:18 AM #329Same problem
Im having the same damn issue!!! WTF? what now?
06-24-2010, 10:19 AM #330
06-24-2010, 10:24 AM #331
Well now we know why they decided to make a case that is made to "show off the front and back while protecting the sides" with this phone to sell on launch day.. Maybe hoping everyone would put it on as soon as they got it and not noticing?
06-24-2010, 10:25 AM #332
06-24-2010, 10:25 AM #333
I just got off the phone with Apple, they said it's a software issue with iOS 4...people who upgraded to the new iOS 4 with their 3GS's are having the same issue. It's not hardware, according to them. The woman assured me they know what is going on and it will fixed in the coming days. In the meantime, she suggested turning off 3G, the problem will go away until a fix comes out.
06-24-2010, 10:28 AM #334
I turned off 3G last night and it did the same thing.
06-24-2010, 10:29 AM #335
They tell you it's a software issue and that's ok I'd probably believe except for the fact that I can't imagine software causing you to lose signal because you touched something completely unrelated to anything to do with software.(The outside of the iPhone) Or is the outside of the iphone4 now a touch sensor and I didn't hear about it?
06-24-2010, 10:32 AM #336
I think that the WiFi/Bluetooth antenna is interfering or being shorted with the other through his hand. I'd like to see it repeated with BT/WiFi disabled on the same phone.
06-24-2010, 10:33 AM #337
I just picked up my iPhone 4 and it doesn't have this problem at all, I even touched the entire edge at the same time, with no loss of signal. weird...
06-24-2010, 10:33 AM #338Signal & Inv Shield
Got my new phone today and sure enough the signal dropped when my finger touched the bottom left corner... applied my invisible shield that covered that area on the side and the problem is resolved. Seems it doesn't like skin to phone contact.
06-24-2010, 10:41 AM #339
06-24-2010, 10:42 AM #340
^What about the one on the top too?