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Thread: AT&T Now CANCELING Confirmed Pre-Orders

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i did the exact thing you did and got almost the same reponse. i ordered 6/15 before noon. but in my email, it never stated the $299 or $699 price.
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  1. #161
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    i did the exact thing you did and got almost the same reponse. i ordered 6/15 before noon. but in my email, it never stated the $299 or $699 price.


    then about 6pm 6/16, i got this confirmation from ATT.




    Quote Originally Posted by zenecis View Post
    I ordered mine thru app store, and in my confirmation it says "When you come in to pick up your iPhone, you'll be part of an exciting launch at the Apple Retail Store. We'll have Specialists ready to transfer your contacts, set up email, and help you get apps so your iPhone is just the way you like it. We can't wait to see you at the store.

    Sincerely,
    The Apple Retail Store team
    Pickup Date and Time
    June 24 starting at 7:00 a.m.
    Please note that your reservation will be held until close of business on June 24." but there hasn't been any charge on my credit card and I don't even remember entering any payment... And the problem is I wanted to upgrade but inthe email it says 699 not 299. Anyone ordered from app store? Thank you
    Attached Thumbnails Attached Thumbnails AT&T Now CANCELING Confirmed Pre-Orders-res1.jpg   AT&T Now CANCELING Confirmed Pre-Orders-att_confirmation.jpg  
    Last edited by daytonaviolet; 06-16-2010 at 07:25 PM.

  2. #162
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    Quote Originally Posted by vthree View Post
    now AT&T is finally showing my status and my card was charged, bad news: shows that my phone is on back order.

    strange news.
    i can go to apple.com and upgrade again and it shows the correct price, downside - i'd receive it july 14..
    oh and i still have one reserved at the apple store for the 24th release.. hmmm
    Look in the first column. If it says "In Progress" then you're OK.

    *at&t just went down for maintenance lol.
    Last edited by ronfin44; 06-16-2010 at 07:30 PM.

  3. #163
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    I'm sorry for all those missing out on the iPhone at launch. I just want to add I ordered mine at 3:00 am launch and only finally just received confirmation email. There is still hope unless you got the other email of concelation.

  4. #164
    What's Jailbreak? crazyarab1029's Avatar
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    i went to apple.com and went to see my account and it says this
    Jun 15, 2010 at 04:44 PM PDT - Order number ???????? ( not going to put my # up )
    View order details
    Not yet shipped
    Product Qty.
    IPHONE 4 BLACK 32GB-USA
    Custom configured
    Ships: Delivers on June 24th
    1

    what do u guys think well i get it on the 24th? o and i got a next email to my gmail account with almost the samething
    Order Acknowledgement

    Order Number: ????????

    Ordered on Jun 15, 2010

    Bill to

    Ship to

    Items in Your Order

    IPHONE 4 BLACK 32GB-USA

    $299.00

    1

    $299.00

    Ships: Delivers on June 24th
    Part Number: ??????????/?



    Subtotal

    $299.00
    Estimated Tax*

    $26.54

    Order Total

    $325.54
    Last edited by crazyarab1029; 06-16-2010 at 07:29 PM.

  5. #165
    My iPhone is a Part of Me delusion950's Avatar
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    just received email from ATT sayin my order was processed if they needed any info they would let me know. So looks like ill be getting my 4G on time.

  6. #166
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    Quote Originally Posted by crazyarab1029 View Post
    i went to apple.com and went to see my account and it says this
    Jun 15, 2010 at 04:44 PM PDT - Order number ???????? ( not going to put my # up )
    View order details
    Not yet shipped
    Product Qty.
    IPHONE 4 BLACK 32GB-USA
    Custom configured
    Ships: Delivers on June 24th
    1

    what do u guys think well i get it on the 24th? o and i got a next email to my gmail account with almost the samething
    You should be good to go.

  7. #167
    iPhoneaholic kickerman65's Avatar
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    Quote Originally Posted by crazyarab1029 View Post
    i went to apple.com and went to see my account and it says this
    Jun 15, 2010 at 04:44 PM PDT - Order number ???????? ( not going to put my # up )
    View order details
    Not yet shipped
    Product Qty.
    IPHONE 4 BLACK 32GB-USA
    Custom configured
    Ships: Delivers on June 24th
    1

    what do u guys think well i get it on the 24th? o and i got a next email to my gmail account with almost the samething
    Order Acknowledgement

    Order Number: ????????

    Ordered on Jun 15, 2010

    Bill to

    Ship to

    Items in Your Order

    IPHONE 4 BLACK 32GB-USA

    $299.00

    1

    $299.00

    Ships: Delivers on June 24th
    Part Number: ??????????/?



    Subtotal

    $299.00
    Estimated Tax*

    $26.54

    Order Total

    $325.54
    Nope. Your screwed! Too many question marks after your order number
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  8. #168
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    Quote Originally Posted by kickerman65 View Post
    Nope. Your screwed! Too many question marks after your order number
    Lol

  9. #169
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    Well 36 hours after I placed my order, I finally get this in my email...


    Thank you for your order. Your iPhone4 pre-order has been received and is being processed
    in the order it was received. You do not need to take any action. You will receive an email from
    us if we need any additional information.

    You can track your order online by entering your order number at www.wireless.att.com/order_status

    or by calling our automated system at 877-782-8870.

    Please note: Your order status may not be available if your order was placed within the past 24 hours.


    Thank you,
    AT&T

    You have received this service message because you are a valued AT&T customer. Replies to this email
    are not received by a live person.
    You can read our Privacy Policy for more information about how we use information.

  10. #170
    What's Jailbreak? crazyarab1029's Avatar
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    lol no i put them there (= dont want ppl to see my account #
    Quote Originally Posted by kickerman65 View Post
    Nope. Your screwed! Too many question marks after your order number

  11. #171
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    i got this same email this morning and now at 10pm est i got a email telling me my phone was orderd and everything is ok

  12. #172
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    i had gone to a store and preordered, dumb ***** placed the order at 5pm when i had gone in there at 9am, so i am sure i will get one too, i have not even got a confirm email yet either,

  13. #173
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    Quote Originally Posted by crazyarab1029 View Post
    lol no i put them there (= dont want ppl to see my account #
    haha yea i was just kidding
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  14. #174
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    just got off the Phone with AT&T Premiere. They said I will have mine BEFORE July 3rd. My e-mail says the 24th. Now I'm pissed. I got through at 9am yesterday. I don't want it on the 3rd. I want it NOW.

  15. #175
    What's Jailbreak? lilcjmm's Avatar
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    I got a similar email but when I checked my order status it still says in progress so I guess it's just a Glich....

  16. #176
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    Quote Originally Posted by pauldanielash View Post


    iPhonepocalypse just went to the next level.

    We just got a message from a reader who received an email from AT&T canceling his iPhone 4 pre-order. The customer had placed his order yesterday and received a confirmation number in email. However, today he got an auto-generated email from AT&T claiming that they were "unable to verify" his information "or you have exceeded the number of lines of service that we allow customers to purchase online." A call to AT&T confirmed that they are doing this to other customers.

    The email reads as follows:



    Haven't gotten a response from AT&T on a request for comment.

    Kyle just told me he got the same email.

    This is ugly and getting uglier by the minute.
    I think they are talking about people with new contracts, because the message says "we can not verify your information" they got the information for the people with contract already on their system.
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  17. #177
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    Apple should just sign the iPhone to Verizon and Sprint so they stop losing customers that are going to switch to tje Evo.

  18. #178
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    Quote Originally Posted by javiert30 View Post
    I think they are talking about people with new contracts, because the message says "we can not verify your information" they got the information for the people with contract already on their system.
    Kyle isn't a new contract

  19. #179
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    Another thing I was thinking, ATT was doing pre-orders manually when the system was down, but once the system was working again they were doing the pre-orders from the system. Then the people that made their pre-order from the system are going to be first than the people that made their pre-order manually even if they were there first than the other ones. Then it is possible for that people to receive that email canceling their orders. Because they are going to appear on the system that they did it late, once they put them on the system later.
    Last edited by javiert30; 06-16-2010 at 09:50 PM. Reason: Automerged Doublepost
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  20. #180
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    AT&T is messin up.

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