AT&T Now CANCELING Confirmed Pre-Orders

[daytonaviolet]

i did the exact thing you did and got almost the same reponse. i ordered 6/15 before noon. but in my email, it never stated the $299 or $699 price.


then about 6pm 6/16, i got this confirmation from ATT.

I ordered mine thru app store, and in my confirmation it says "When you come in to pick up your iPhone, you'll be part of an exciting launch at the Apple Retail Store. We'll have Specialists ready to transfer your contacts, set up email, and help you get apps so your iPhone is just the way you like it. We can't wait to see you at the store.

Sincerely,
The Apple Retail Store team
Pickup Date and Time
June 24 starting at 7:00 a.m.
Please note that your reservation will be held until close of business on June 24." but there hasn't been any charge on my credit card and I don't even remember entering any payment... And the problem is I wanted to upgrade but inthe email it says 699 not 299. Anyone ordered from app store? Thank you

[ronfin44]

now AT&T is finally showing my status and my card was charged, bad news: shows that my phone is on back order.

strange news.
i can go to apple.com and upgrade again and it shows the correct price, downside - i'd receive it july 14..
oh and i still have one reserved at the apple store for the 24th release.. hmmm

Look in the first column. If it says "In Progress" then you're OK.

*at&t just went down for maintenance lol.

[Llcouttien]

I'm sorry for all those missing out on the iPhone at launch. I just want to add I ordered mine at 3:00 am launch and only finally just received confirmation email. There is still hope unless you got the other email of concelation.

[crazyarab1029]

i went to apple.com and went to see my account and it says this
Jun 15, 2010 at 04:44 PM PDT - Order number ???????? ( not going to put my # up )
View order details
Not yet shipped
Product Qty.
IPHONE 4 BLACK 32GB-USA
Custom configured
Ships: Delivers on June 24th
1

what do u guys think well i get it on the 24th? o and i got a next email to my gmail account with almost the samething
Order Acknowledgement

Order Number: ????????

Ordered on Jun 15, 2010

Bill to

Ship to

Items in Your Order

IPHONE 4 BLACK 32GB-USA

$299.00

1

$299.00

Ships: Delivers on June 24th
Part Number: ??????????/?



Subtotal

$299.00
Estimated Tax*

$26.54

Order Total

$325.54

[delusion950]

just received email from ATT sayin my order was processed if they needed any info they would let me know. So looks like ill be getting my 4G on time.

[Daps]

i went to apple.com and went to see my account and it says this
Jun 15, 2010 at 04:44 PM PDT - Order number ???????? ( not going to put my # up )
View order details
Not yet shipped
Product Qty.
IPHONE 4 BLACK 32GB-USA
Custom configured
Ships: Delivers on June 24th
1

what do u guys think well i get it on the 24th? o and i got a next email to my gmail account with almost the samething

You should be good to go.

[kickerman65]

i went to apple.com and went to see my account and it says this
Jun 15, 2010 at 04:44 PM PDT - Order number ???????? ( not going to put my # up )
View order details
Not yet shipped
Product Qty.
IPHONE 4 BLACK 32GB-USA
Custom configured
Ships: Delivers on June 24th
1

what do u guys think well i get it on the 24th? o and i got a next email to my gmail account with almost the samething
Order Acknowledgement

Order Number: ????????

Ordered on Jun 15, 2010

Bill to

Ship to

Items in Your Order

IPHONE 4 BLACK 32GB-USA

$299.00

1

$299.00

Ships: Delivers on June 24th
Part Number: ??????????/?



Subtotal

$299.00
Estimated Tax*

$26.54

Order Total

$325.54

Nope. Your screwed! Too many question marks after your order number

[TranceField]

Nope. Your screwed! Too many question marks after your order number

Lol

[NiteStar]

Well 36 hours after I placed my order, I finally get this in my email...


Thank you for your order. Your iPhone4 pre-order has been received and is being processed
in the order it was received. You do not need to take any action. You will receive an email from
us if we need any additional information.

You can track your order online by entering your order number at www.wireless.att.com/order_status

or by calling our automated system at 877-782-8870.

Please note: Your order status may not be available if your order was placed within the past 24 hours.


Thank you,
AT&T

You have received this service message because you are a valued AT&T customer. Replies to this email
are not received by a live person.
You can read our Privacy Policy for more information about how we use information.

[crazyarab1029]

lol no i put them there (= dont want ppl to see my account #

Nope. Your screwed! Too many question marks after your order number

[sickiphone]

i got this same email this morning and now at 10pm est i got a email telling me my phone was orderd and everything is ok

[Brad1279]

i had gone to a store and preordered, dumb ***** placed the order at 5pm when i had gone in there at 9am, so i am sure i will get one too, i have not even got a confirm email yet either,

[kickerman65]

lol no i put them there (= dont want ppl to see my account #

haha yea i was just kidding

[chad2ss]

just got off the Phone with AT&T Premiere. They said I will have mine BEFORE July 3rd. My e-mail says the 24th. Now I'm pissed. I got through at 9am yesterday. I don't want it on the 3rd. I want it NOW.

[lilcjmm]

I got a similar email but when I checked my order status it still says in progress so I guess it's just a Glich....

[javiert30]

iPhonepocalypse just went to the next level.

We just got a message from a reader who received an email from AT&T canceling his iPhone 4 pre-order. The customer had placed his order yesterday and received a confirmation number in email. However, today he got an auto-generated email from AT&T claiming that they were "unable to verify" his information "or you have exceeded the number of lines of service that we allow customers to purchase online." A call to AT&T confirmed that they are doing this to other customers.

The email reads as follows:



Haven't gotten a response from AT&T on a request for comment.

Kyle just told me he got the same email.

This is ugly and getting uglier by the minute.

I think they are talking about people with new contracts, because the message says "we can not verify your information" they got the information for the people with contract already on their system.

[iTouchNinjaz]

Apple should just sign the iPhone to Verizon and Sprint so they stop losing customers that are going to switch to tje Evo.

[Cody Overcash]

I think they are talking about people with new contracts, because the message says "we can not verify your information" they got the information for the people with contract already on their system.

Kyle isn't a new contract

[javiert30]

Another thing I was thinking, ATT was doing pre-orders manually when the system was down, but once the system was working again they were doing the pre-orders from the system. Then the people that made their pre-order from the system are going to be first than the people that made their pre-order manually even if they were there first than the other ones. Then it is possible for that people to receive that email canceling their orders. Because they are going to appear on the system that they did it late, once they put them on the system later.

[Excel Wiz]

AT&T is messin up.