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06-16-2010, 03:13 PM #81
dont think ATT will send confirmation email. I just went to site and once u log in go to check status. Your order should be there.
06-16-2010, 03:14 PM #82
I'm glad I decided to wait. I have to work the day it comes out anyways, so I am gonna wait a few weeks and make sure the phone doesn't have any issues.
06-16-2010, 03:15 PM #83
Anybody stop to think that the reason att is canceling their orders is because of the reason the email says. Maybe they have some security flag, and these people need to provide further information.
I agree att had a fail with the preorder system, but these cancellations seem to me like they are routine. I would be willing to bet any of these people that have received this email would have gotten the same thing if they would have tried to order any other phone online. I don't think this is a system error.
I personally went into a retail store to preorder mine. Everything went smooth. They did verify my ID and needed multiple signatures...maybe this is why they are rejecting some online orders. Have those of you getting rejections ever been to a store?
06-16-2010, 03:16 PM #84
I was with T-Mobile but as soon as I found out about iPhone 4 I was going back to AT&T. Then I found out AT&T was making changes to their data plans, eliminating unlikited data after June 7th I believe. What I did was I went there on the 5th got iPhone 3GS with unlim data. knowing I have 30 day to return & exchange which they granted. I pre ordered mine on the 15th at 7:30pm AT&T store. They took my debit card info and told me they wont charge me until the phone is shipped. Once the phone arrives at the store ill get a call from them. I then have to give my 3gs back then theyll give me $180 back...and i get iphone 4...
Reason why im sayin all this is because i just called att store and spoke to well informed att manager who told me if you have a receipt you can pick it up on 24th. These phones will be kept back and cannot be sold to others. He told me as long as i have the receipt they will have it ready on the 24th. People with receipts will be taken care of before any new customers waiting in line. So if you have your receipt go straight up to them. Do not wait in line.
06-16-2010, 03:16 PM #85
I am soooo glad I didn't pre-order. The launch gives me an excuse to be off from work. LOL. I have a reservation at Apple, but I might hit Wal-Mart or Bedt Buy instead this go around.
06-16-2010, 03:26 PM #86
Good thing I also preordered at Best Buy.
Last edited by k.nitsua; 06-16-2010 at 03:33 PM.#eli7e revived me
06-16-2010, 03:30 PM #87
I just pulled up the Apple store app on my iPhone and clicked the preorder link and it doesn't have anything on it. I guess they really did close pre-orders.
06-16-2010, 03:34 PM #88
att licks nut sack! the parrot att reseller in my area is simply making a list and will offer people on the list dibs and then first come basis for the fools in line...
another reason why apple should go with more than one provider..
06-16-2010, 03:40 PM #89
Either you pressed the reserve buttom or Apple gave you the option to only reserve. There's no payment enter nor obligation to buy it. It's just a reserve confirmation. I did my the same way and I didn't mind picking mines since my closest apple store is 5 minutes away however I don't know what will be the waiting time just to pick it up. I hope it won't be a jungle.
06-16-2010, 03:57 PM #90
This just in from my BB nerd.
I was just wondering. I went into the Vacaville,CA store yesterday and placed my pre-order for an iphone 4,(black 32GB). I was one of the first handful of people to place the pre-order, and I got the gift card. I have been hearing that there is a VERY limited number of phones alloted to each store. Do you perchance have any info on that?
1:48 PM ****:
If you have one pre-ordered you are lucky. We aren't pre-ordering anymore
1:49 PM ****:
But you have one and not many people were that lucky
1:50 PM :
That is what I have heard. The girl at the store had a folder with a page for each iteration of the phone. I was third on the list for the 32GB black. Do you know if each store will get that many at least on the 24th?
1:51 PM ****:
NO I do not
1:52 PM :
Do you know if the original plan of having pre-ordered phones on hand for customer pick-up on the 24th is still the plan?
1:52 PM ****:
This plan is still in effect for those who did the pre-order
1:53 PM :
Thank you. I guess that only goes for those who ordered black though right?
1:54 PM ****:
There were some white pre-orders
1:54 PM ****:
But yes for either
1:54 PM :
True. But the white ones won't be out until August.
06-16-2010, 03:58 PM #91
I ordered mine yesterday around 5 central time. got confirmation number and a email this morning stating everything was a go. Also because all this talk about being on hold I called att and talked to a manager she looked it up for me and she said yep will ship on time.
Last edited by mtb29er; 06-16-2010 at 04:01 PM.
06-16-2010, 04:10 PM #92
I don't know how much you can trust individual AT&T reps these days. I mean they were ALL saying white iPhones will be available for pre-order literally hours before we found out the oppositeIf I helped you out, please use the Thanks button ------------------------->
06-16-2010, 04:11 PM #93
06-16-2010, 04:22 PM #94
06-16-2010, 04:24 PM #95
I have a worse debacle than all of you.
I bought my 3G on release date. I was eligible to upgrade the following year in late september or something.
When the 3GS came out, ATT bumped people up to release date eligibility if their contract ended before september, which I was conveniently 1 month outside. A few months later, come september, I was eligible and upgraded.
This year, I have my 3GS, but my eligibility isn't until Febuary so again I don't qualify for the damn 6 month bump. Every time I call ATT and ask them for any solution I'm told it's Apple's fault and to sod off. I decided this year that I'm early upgrading on release day so when they do this bump sh!t again, I'm within the bracket.. then this preorder BS happens and I can't even order on release day!
I even asked if I could preorder for July 2nd via Apple since that's currently possible, as an early upgrade to avoid my 2 month lag and be within the bumpup bracket next year, and then have them backdate my contract renewal to June 24th. He said no, they won't even adjust my contract starting date.
This time though, the manager said something else:
In fall, ATT will no longer have exclusivity of the iPhone. There was no "may" or "might" involved here. Verizon is making their own and it will be available next year.
I'm more of a skeptic than any of you, and hate this stupid rumor crap, but during a heated debate with a manager I basically dragged this information out of him, and this is the first instance I actually believe it. He claims the pandemonium that is the iPhone release will not even occur next year and there will be no contract bump-up, because it will be split between 2 carriers.
This puts a whole 'nother spin on whether I want the iPhone 4 now or not, or ever from ATT. I have even more to think about now.
inb4 "not this bs again", but this guy believes it now. You heard it here (for real) first.Anybody want a 32GB Mint Condition Black JB Unlocked 3GS? PM me with offers.
06-16-2010, 04:27 PM #96
Order Status Results
Date Ordered: 06/16/10
Apple IPH 4 32GB BLK PHONE
Note: You may not see all of your orders listed. Only those orders matching the information you entered are displayed on this page.
i check my order by cell number this is what i got fro at&t
06-16-2010, 04:39 PM #97
06-16-2010, 04:42 PM #98AT&T True Colors
I'm glad you people are seeing ATT's true colors. When things get tough, they bail on their customers. I will never do business with AT&T because of what they did to me in the past.
My iphone has always been with T-mobile since the 3G days. I only wish Apple would release a T-mobile version of the iphone soon.
06-16-2010, 04:42 PM #99
You guys think att screw you, well here is my story. I walked in to the att store June 15 at 8:45am to pre order my iphone 4 , I was the second one in line . the store opened at 9:00am once I walked in me and the representative got straight to pre ordering since I was going to be pre ordering 3 for my family plan, everything seemed to be perfect I swiped my credit card payment went through but the att computer just froze up I didnt receive a receipt for my order and I had signed for the renewal of my 2 years commitment, basically att renew my contract and has my 320 on hold and I have no iphone 4 being shipped out to me on the 24th. this also happen with 2 out of 3 lines that I have. I receive an email saying that that I had signed a new contract, hopefully the charges will be refunded to my account I did speak to the manager at the store he sad to go back to him in a few days that he will get everything strighten out once the funds have been refunded hopefully thid turns out good , Iphone 4 FTW........ ATT FTL
06-16-2010, 04:44 PM #100
This is old news, I reported this yesterday on the forums at 2PM EST and it was also all over Gizmodo, Engadget, etc. That's why I took my *** into the store to get the job done!