AT&T Now CANCELING Confirmed Pre-Orders

**sekazi** · 06-20-2010, 01:09 PM

No respectable business takes money out of your account until the product ships. What you saw was a check on your account to see if you had the money at the time of the preorder. It goes away usually after a day or so. The money will be taken out when it ships. If you do not have the money at that time then it will not ship.

**smittyjf** · 06-20-2010, 01:18 PM

Ya my hold dropped off today too. I ordered 3 upgrades on our business account and 1 upgrade and 1 new line on my personal account all at 4am except 1 which was done at 3pm and thats the only one that shows backordered still. The other 4 went from backordered to just quanity ordered and still processing so there most be something going on

Smitty

**Lovebotlasss17** · 06-20-2010, 06:24 PM

Originally Posted by javiert30

Ok here is the story. I went to the ATT store, while I was driving I decided to calm down and see what they are going to tell me first. I told the CSR there that yesterday night my order shows on their website as canceled. They checked on their system and they told me that it appears ready to ship, but I told them that they refund my money back on my cc account already, she told me leave that money alone there, maybe they are going to take the money back again once they ship it to my home on the 24. She told me that she's going to check on the 24th if is comming, if not, she's going to hold one for me the 24th and I can go there anytime the 24th and have my iphone 4G because I ordered in time on the 15th already, so Im going to have my 4G no matter what for sure.

Dude, that is good news I guess. It's just uncalled for that AT&T would even try to pull something like that. It's kinda jacked up for them to charge your credit card already, especially since they continuously tell other people they will NOT charge the account until the phone ships out. That rep better stick to her word.

**javiert30** · 06-20-2010, 09:11 PM

Im sure shes gonna remember me, her manager told her she got to be earlier in the morning so she can check my order, and if is not shipped she got to hold the iPhone for me. She even put a note on her system that is going to popup at 6am on the 24th just to remember me. And she told me even without the alarm shes gonna remember me because Im the only one on that ATT store that paid for an early upgrade. I already talked very good about her on the ATT survey that they sent me to my email, but I talked very bad too about ATT as a company. It is nothing to be with the employees is the ATT service, you know what Im talking about. The best thing is I dont have to make the line or sleep on the ATT store since the 23th I can go there at anytime to pick it up. She deserve a raise.

**rumcajs** · 06-20-2010, 10:42 PM

this is what i just got....i guess im ok...

**javiert30** · 06-20-2010, 10:49 PM

Originally Posted by rumcajs

this is what i just got....i guess im ok...

Oh Yep, you are ready... good luck

**BoostedEvoIX** · 06-20-2010, 10:56 PM

Originally Posted by rumcajs

this is what i just got....i guess im ok...

what time did you order on the 15ht? I ordered at 130pm ET and mine still says in progress. But my order date says 6/16. When did they update your status?

**javiert30** · 06-20-2010, 11:18 PM

Originally Posted by BoostedEvoIX

what time did you order on the 15ht? I ordered at 130pm ET and mine still says in progress. But my order date says 6/16. When did they update your status?

Dont worry my friend, everything different from canceled, is fine.

**BoostedEvoIX** · 06-20-2010, 11:20 PM

Originally Posted by javiert30

Dont worry my friend, everything different from canceled, is fine.

i hope youre right!

**javiert30** · 06-20-2010, 11:25 PM

Originally Posted by BoostedEvoIX

i hope youre right!

Come on, come on, one more and you will become a iphoneaholic... you can doit.

**Kil0111** · 06-20-2010, 11:39 PM

might be a little off topic...but has anyone received money back from apple after pre-ordering their iphone?...ive already received an e-mail about it being shipped out..and i have the tracking number and when i ordered on the 15th it took the $212.93 out of my accnt but now its back in...this supposed to happen?

**javiert30** · 06-20-2010, 11:41 PM

Originally Posted by Kil0111

might be a little off topic...but has anyone received money back from apple after pre-ordering their iphone?...ive already received an e-mail about it being shipped out..and i have the tracking number and when i ordered on the 15th it took the $212.93 out of my accnt but now its back in...this supposed to happen?

I dont know, but it sounds good

**BoostedEvoIX** · 06-21-2010, 12:04 AM

Originally Posted by javiert30

Come on, come on, one more and you will become a iphoneaholic... you can doit.

yay! lmao!!

**ErikiPhone** · 06-21-2010, 02:18 AM

Originally Posted by beantown6171

just checked my bank account and at&t charged me for 4 iphones, i just preordered 1 on the 15th, wtf

If they give all the 4 you shouldn't be angry, as you can make profit- and what is more now those with canceled pre-orders can get an idea on how on earth that could happen!) some gets 4, others none)
But something tells me it is just a mistake - and you were charged for nothing) deal with it as if too much time passes- will take ages to proof them anything.

**Lovebotlasss17** · 06-21-2010, 04:13 AM

Finally! I'm a lot happier now that my status says "shipped." Finally!! They shipped it the 18th, so I guess I should check my mailbox. I didn't think they were going to ship it that early though. And I didn't know it was going to be FEDEX'd. This better not be another glitch.

Ummm...weren't our iPhones supposed to be shipped on the 24th? Not earlier? I think their tracking system is messed up. Anybody have any ideas?

Thanks

**sekazi** · 06-21-2010, 04:40 AM

Originally Posted by Lovebotlasss17

Finally! I'm a lot happier now that my status says "shipped." Finally!! They shipped it the 18th, so I guess I should check my mailbox. I didn't think they were going to ship it that early though. And I didn't know it was going to be FEDEX'd. This better not be another glitch.

Ummm...weren't our iPhones supposed to be shipped on the 24th? Not earlier? I think their tracking system is messed up. Anybody have any ideas?

Thanks

Likely the delivery date is the 24th. They are probably using a slower shipping method that will deliver on the 24th and as the dates get closer they will switch to 3day then 2day and next day so that the iPhones will be delivered on the 24th for everyone.

**Daps** · 06-21-2010, 06:20 AM

Checked my email this morning and had the shipment notification from apple

I did the littel fedex thing by putting my number in yesterday and it worked but the official email makes me feel better

**laz305** · 06-21-2010, 07:38 AM

I know it's hopeless but I placed my order thru apple, and got the cancellation email on Sat. but AT&T site says still in progress. Is there still hope?

**KartRacer** · 06-21-2010, 08:12 AM

Got my order in at 8 on the 15th and mine is saying it's backordered. Might go to best buy, buy one there and cancel my preorder. Think that'll work?

**StealthBravo** · 06-21-2010, 08:17 AM

Don't go to Best Buy, their stocks are very limited and I don't think they will even get enough to cover all their preorders. As much as the lines are going to suck, goto an apple store.

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Thread: AT&T Now CANCELING Confirmed Pre-Orders

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No respectable business takes money out of your account until the product ships. What you saw was a check on your account to see if you had the money at