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12-02-2009, 08:46 AM #61
I have not had any issues with ATT. The service for 3g, ect has always been reliable...but this may be due to the large metro area I live in.
Regarding customer service, the wife and I went on a cruise to the bahamas, she left her iphone on push for data resulting in a $3k data bill!
ATT removed all the charges, thank God!
It was a hassle and a lot of run around, but they were very cool about it!
Now I take control of the wife's iphone if we leave the Conus! Whew!
12-02-2009, 09:30 AM #62
I think people are just upset about the limitations of the iPhone and the lack of MMS service but most don't understand who's responsible for what. I can see how someone might blame it all on the carrier...
12-02-2009, 10:53 AM #63
12-02-2009, 11:23 AM #64
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12-02-2009, 12:03 PM #65
In Florida where I am at.... At&t is bad, bad, bad...... I get so frustrated with them right now I could scream! As comparing the two of them... At&t and Verizon.... I liked Verizon coverage in the areas I traveled in and live in but hated their customer service.... I returned a phone and they did not make note of it and would not give me a credit for it and I had to argue with them until I was blue in the face and then after two months they finally gave me my credit. Not to mention I had proof that they owned it the credit also...
Now for At&t I like their customer service, they have always been nice if I needed to talk to them and also willing to work with you but hate the phone service...
"Always remember your special and unique!"
12-02-2009, 12:30 PM #66
Wow I feel bad for half you guys, Att apparently sucks in a lot of places and you guys probably wont switch because of the iPhone.
I feel lucky, I have the phone I want and my coverage is pretty good, I can get up to 180KB/s downloads while tethered.
I don't know if I would keep this phone if I moved somewhere else and it was as lousy as I've been hearing, like in San Francisco.
12-02-2009, 01:27 PM #67
12-02-2009, 02:21 PM #68
Eh, I'm surprised and I'm not. My coverage seems to be on and off at times, voicemails come late or I just don't receive the call at all. Even my sms messaging has become finicky, not just mms, which can take hours.
However, when it does decide to work, it's wonderful. I've heard friends on other networks complain a lot more than I do.
12-02-2009, 02:45 PM #69
And to anyone experiencing bad service with AT&T, I recently moved from Long Island, New York to Houston, Texas which included a 2 day car trip to bring down my car and whatnot, and for a good 85-90% of the time I had 3-5 bars of 3G service. The ONLY times I experienced any kind of coverage outage was when I was passing through basically uninhabited, rural areas of the country. So basically, from my experience, as long as you don't live in a backwoods as hell community and actually live in a somewhat populated area of the country, you will do just fine with AT&T. And to the comment about the slow speeds experienced in Las Vegas due to congestion, AT&T opened up the 850 MHz spectrum for the Long Island-NYC-New Jersey area (probably the most densely-populated area in the US) which greatly improved speeds, I wouldn't be surprised if once enough people notice slow speeds and actually complain to AT&T that they would do the same for those areas.
12-02-2009, 03:02 PM #70
All the proof you need for AT&T having ****** coverage compared to Verizon is in their postcard commercial with a fatass Luke Wilson in it. Every single post card that he throws around in that ad is a major metropolitan area with millions of residents. They singlehandedly proved Verizons point; don't live in a big city, you don't get 3G. AT&Ts coverage is laughably bad and they even confirmed it. There is absolutely no defense against this fact, anyone that opposes it is simply flat out wrong.
Last edited by KartRacer; 12-02-2009 at 03:02 PM. Reason: Automerged Doublepost
12-02-2009, 03:36 PM #71
It is all about money, but AT&T is the only one charging what Big Red charges and offering subpar service. I had AT&T back in 2004 prior to me trying them out earlier this year and it was horrible, even standing out side the call would drop no sooner than 2 minutes into it.
12-02-2009, 05:17 PM #72
12-02-2009, 05:20 PM #73
12-02-2009, 06:38 PM #74
Lol... I just bought this edition of this magazine a few hours ago.
12-02-2009, 06:44 PM #75
I have only had a few small issues with AT&T.
Nextel/Sprint was by far the absolute worst company I have ever dealt with in any type of business in my life. My phone was constantly breaking, service was constantly going out, and the customer service reps were completely useless. I have never been so aggravated with a company before. I switched from them to ATT about 4 years ago and have not looked back.
12-02-2009, 07:47 PM #76
12-02-2009, 08:20 PM #77
The point of the commercial was to show how good their 3G coverage was and they named major US cities. How is that hard to understand? They have ****** service nationwide, except in large cities and few spots around the country, and it showed just how stupid they are. AT&T has ****** service, coverage is ridiculously small compared to the company they are competing against in these commercials and they know it. I used to live in Atlanta and Columbus GA. Layoffs at the company I worked for forced me to relocate for employment, and the coverage all over the interstates in Georgia and South Carolina (in particular) are infuriatingly bad. I didn't choose to live in an area with bad coverage, so that isn't my fault in any way. I bought the phone where coverage was great, and due to things outside my control I had to leave and move to a place where they charge me extra for a feature I don't get that they are contractually bound to provide. When I was in Atlanta and Columbus service was beyond fantastic, same in nearby Savannah. But anywhere outside large cities and a small number of other spots, the coverage is crap. They don't have a problem providing useable service 60% of the time, but if I paid my bill 60% of the time I'd be in a world of hurt. That isn't right.
Say what you want, AT&T coverage is only in large cities and fewer smaller areas than Verizon. That's fact, and they continually lie about it.
Last edited by KartRacer; 12-02-2009 at 08:23 PM.
12-02-2009, 08:41 PM #78
^ Dude, that is total BS. I live in an area called "The Buck" in Pennsylvania. Now, you should be able to imagine how redneck and backwoods and area called The Buck is. I have 3G coverage all over my area. Into Philadelphia, Lancaster, and 90% of areas within an hour of my house.
I'd honestly say that the little "3G" icon in the top of my screen can show coverage area better than some dumbass postcard that a competitor sends out.
12-02-2009, 08:50 PM #79
And it wasn't a competitor sending out postcards, it was in a frickin AT&T commercial talking about where they had 3G coverage by throwing postcards at the cities that have it. Amazes me that you call BS on my points when you have no clue what you are talking about in the first place. Their own map shows zero 3G coverage in the whole state of Montana as you can see below. I know it's updated because they show the recently expanded coverage into Macon GA.
Last edited by KartRacer; 12-02-2009 at 08:59 PM.
12-02-2009, 09:15 PM #80
Report: BMW may apply for state aid, plans to cut production - MotorAuthority
Auto Bailout: Et Tu, Toyota? - BusinessWeek
Toyota, Honda, Mazda May Ask for Government Bailout - U.S. News Rankings and Reviews
They got it from their own countries governments moron. Quit sucking the teet of mainstream media bashing, you look stupid when you do.