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08-04-2008, 03:51 PM #1
iPhone 3g Pissed, Burns Owner Out Of Spite
A poster at the MacRumors forum, LonginottiFilms, says he fell asleep on the couch and woke due to some serious pain,
A few hours ago, I fell asleep on my couch and woke up from extreme pain coming from my pocket...
I pulled out my iPhone 3G which was extremely hot... i then placed it on the floor, for whatever reason, my phone burned my leg, and after looking back at my phone, you could definitely see melted plastic...
IT STILL WORKS!!
Where the iPhone breathed out hot, hot dragon fire
The burned leg – ouch!
UPDATE: Apparently this isn't the first time this has happened. According to another poster, Appledrone, in the same forum says,
The same thing happened to a friend of mine here in the uk 3 days ago, his melted to the pocket lining of his coat!
The same thing happened to me the other day at work. Were you running a application right before you stopped using the phone?
This is not a defect people, one of the new features with 2.0, a very effective alarm. Much like plastic backs aren't to save money, no sir, better reception, and hey, if we do save a few bucks too...
Thank you for calling Apple iPhone Support, this is Steve here (not big Steve), may I ask who I’m speaking with?
Can I get your iPhone telephone number starting with the Area Code?
Thank you very much, and have you called in about this issue before?
-uhhh, no I haven’t…
And what can I do for you today?
-Last night, I fell asleep on my couch, and was awaken by my phone burning in my pocket. I quickly took it out and threw it to the floor, later examining it seeing the back melted and my leg burned!
Okay sir, let me just look here for a second…
Okay, do you have an Apple Store close to you Sir?
-No I don’t
Okay sir, I’m going to look here…
Okay, So I’m just going to put you on a brief hold for a moment…And just to verify, the phone overheated and now the back is melted?
-Pretty much, I actually have pictures on my blog…
It’s okay sir, I just have to look here to see what I can do for you since your warranty expired 33 days ago and…
Uhm… Your warranty expired?
-No it didn’t…
It says here that..
-It’s an iPhone 3G, I got it on Launch day…
Oooooh okay, I guess it didn’t transfer over then…
Okay then sir, can you look on the back and give me the se… oh wait, it wouldn’t be on the back… Do you have the box?
-I sure do
Can you read me the serial number?
-Yes, it’s xxxxxxxxxxxxxxxxxxxxx…
Just give me a sec here to pull that up…
Can I get your email address sir?
-yes, it’s [email protected]
Okay, we need that for the repair order process…
Now do you have an odd –excuse me- OLD AT&T phone with you sir?
Okay, because you will be without a phone for 5 to 7 business days, I’ll go ahead and set you up with a service phone…
Okay sir, I am going to speak to someone very briefly about this if you could just hold on for a moment…
(16 min of Asian music)
Hi there James, I now have Debbie on the line, and she is going to further assist you today okay?
You two have a great day now------------------Thanks very much!
Okay now, I am going to be doing some paperwork with you to get your unit replaced okay?
Sorry for the delay, so let’s get this set up… So are you close to an apple store?
Alright, so I’m going to have to do a mail in ,in order to replace your phone…
Okay, we will send you a service phone… let me see what I could do…
Alright, can I have a contact number?
okay, 76-gosh dang what is wrong with this keypad!... sorry continue…
And what state are you in today?
Ooh Arkansas, how is the weather there?
-Just great, not a cloud in the sky
-yes it is
And your full Address…
Thank you for your patience on this, I understand you had an issue with the heat?
-Yes, I heard the 3G speed was “Blazing” but I didn’t know it was that hot…
did you day you wanted a white 16 gig? Oh I don’t think the 16’s come in whi… oh they do!
-I hear ya
I don’t know , it’s hot in here today
-Did my phone visit?
So again, what happened?
-I begin the story again
Wow, That’s Wild, I haven’t seen that in a while (?)
How long was it in your pocket?
-About 3-4 hours
So you were on the couch and it got hot…
So the back is only damaged?
-yes, I am talking to you on my phone now
So it’s Working…
That’s really weird, It melted, but is still functional…
I prefer you didn’t use it though…
It didn’t damage anything did it?
-Other than me… no
Just you… (laughter)
It didn’t blister your leg did it?
-Just red right now
Just red huh…
No fumes was there?
-nope, just the ootb smell
out of box smell only? Hehe …No smoke?
And it just happened todat right?
and the part of your leg that was burnt was around the pocket right?
Any electric shock?
Did you notice any smoke coming out of your pants? (said while laughing)
Any flames, just intense heat right?
Sorry for all this, there is a lot of paperwork for an issue like this…
(about twenty questions later…)
I guess that’s all we need for That one…
HEHE It asks if the battery can be inspected, I put “it’s in the iPhone”
How was the condition of the room you were in?
-It was a bit messy and COOL at the same time
I think we are finally done with the questions…
I am worried about the phone heating up again, so I would like you to power down the phone once we are through…
Alright, I’m just going to put you on hold for a moment…
(28 min later)
Thanks for holding; I’m going to get in contact with a safety consultant…
I will call you back on your landline…
--------------End result, A replacement on the way------------------------------
The Following User Says Thank You to ajustcircle For This Useful Post:
08-04-2008, 03:56 PM #2
did he shave his legs before or after the burn
The Following User Says Thank You to dcr1256 For This Useful Post:
08-04-2008, 04:04 PM #3
My first gen iPhone got extremely hot too at times. Hot enough to not be able to touch\hold the phone for more than a few seconds, but not hot enough to damage the phone in any way (or at least i haven't noticed anything)I'd rather be on two wheels.
08-04-2008, 04:04 PM #4
The iphone gets very hot. The original has this same problem. Watching videos is the worst, if it does not get ventilation the it can get to burning temperatures. So the lesson here is don't sleep with your iphone, no matter how much you love it.
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08-04-2008, 04:07 PM #5
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08-04-2008, 04:07 PM #6
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08-04-2008, 04:15 PM #7
Stuff like this happens with all products, glad apple is sending a new one!
08-04-2008, 04:23 PM #8
The guy had two threads going, someone asked him to shave his leg after to get a better look at the burn. I picked the shaven pic as you could see it, also dude was a hairy hairy beast.
08-04-2008, 04:25 PM #9
08-04-2008, 04:39 PM #10
I recently had this same scenario happen to me as well. I left my iPhone in my pocket with a paper clip which shorted out the charging leads causing the battery to heat up like a stove top! I didn't suffer from any significant burns but amazingly the my iPhone still works fine, thats all that matters!
08-04-2008, 04:51 PM #11
I fell asleep a couple times when I first got my 1st gen iPhone with it under my pillow. When I woke it was an inferno under there.
Wasn't intentional but I've done that with others phones in the past and never had that prob.
A lot of times I'm either driving and have phone sitting in car, somewhere with a desk or walking listening to music with phone in hand so I forgot about it, but this phone does get hot in pocket
08-04-2008, 04:56 PM #12heat it up
i have a 1st gen iphone unlocked/jailbroken. and one day at work i tried to charge it using a 2nd gen iPod charger. and it had the same heat issue. it left an image on the screen when i turned it off. after that i used an air compressor at work to cool it and it started to work fine with no burn in. i just thought it was due to unlock? is this a device problem?
08-04-2008, 04:58 PM #13
I think you should sue them for giving everyone who bought it a really hot phone. an example why not to get the iPhone 3G. LOL hope your leg is alright
08-04-2008, 04:59 PM #14
is it just me, or is his iPhone really BLUE?? i didn't know they came in blue. next thing you know they come in pink too. my friend would love that! i feel for that guy. i was watching a movie in bed on my phone and next thing i know i wake up and i have a phone shaped square on my arm and the phone was playing music from the credits of Airplane.
The Following User Says Thank You to btung For This Useful Post:
08-04-2008, 05:08 PM #15
Thats soooooooo wierd
my phone just is tooooooooo soft
im on 2.0 and i still cant hear it when it rings.........sigh....................
08-04-2008, 05:08 PM #16
Lol who shaves their legs when they are a guy?
08-04-2008, 05:12 PM #17
Dude you know you could sue Apple or at least get some sort of compensation for the phone over heating... with that said if you experienced this under jailbreak then i think you are sol but i would definitely try to get in on that 800,000 units made... also is the blue a cover or is it a color
08-04-2008, 05:14 PM #18
The Following User Says Thank You to rusty778 For This Useful Post:
08-04-2008, 05:16 PM #19
lol more g3 drama-iP3G RebelSIM -Tmo
-iFone 2nd Gen - 2.0 - Tmo
-iMac 24" running WinXP Pro
-Black Berry Pearl
-HTC Tilt unlocked WM6.1
08-04-2008, 05:34 PM #20
i call lie. this is not news wow mmi come on. i know u can do better.iTouch 2.0 (free update/pwn'd)
iPhone 3G white (pwn'd)
MacBook Pro 15inch (using tethered)
2 broken wrists so give me a break. no more 2007 Yamaha r6