Use an easier application on your computer than.. I suggest you use CuteFTP Pro or WinSCP (windows only)
It's easy and self explanatory...
Here's a quick video that I found easy to understand and if you want the link to download the files and stuff just follow the link from the video. [ame="http://www.youtube.com/watch?v=H1cTDb6qnWk"]YouTube - How to use Cuteftp Pro also where to Download it.[/ame]