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03-30-2012, 04:34 PM #61
Makes perfect sense to me. Big Box stores (as with most stores) don't make much money off of "big ticket items". They make there money off of attachments. If people buy an Ipad but don't buy a screen protect or case Bestbuy isn't making any money to offset the cost of the item plus overhead, etc....
03-30-2012, 04:49 PM #62
I even used to buy into those service and replacement plans (literally) and convinced everyone I knew to do the same...until BBy thought it would be a good biz practice to stop honoring in-store exchanges but not alert current warranty holders of the change. I haven't been in a BBy to buy anything more expensive than a laptop HDD since 2004. THAT is why people like valkraider detest the company so and honestly I completely agree.
In case it isn't clear, not feeling sorry for BBy one iota right now. This has been a long time coming.
03-30-2012, 06:20 PM #63
I'm gonna assume its the warranty program. Just makes sense to me...
03-30-2012, 08:28 PM #64
"To big (not) to fail."El Zurdo
03-30-2012, 09:46 PM #65
It's tough to pay someone $8 to $12 an hour without commission and expect them to be an expert on every individual item in a department, let alone a store.
Is anyone really surprised that they can go into ANY big box electronic store and know more than most of the employees simply by reading the manufacturer's website? Especially the more tech savvy people on modmyi?
That's about the equivalent as stating that I should expect the ringer at McDonald's to know the gluten content of each item on the menu...
Someone concerned about gluten isn't their target customer.
C'mon... let's not all be that naive... nor arrogant...
Best Buy NEVER made it's money dealing with people that were tech savvy. It's the customer that wants their hand held and is willing to spend more for that service and perceived value that is what made all electronic stores succeed in their high times.
Next you're going to say that Geek Squad is pointless because anyone can fix a computer and you love being the IT guy for every member of your family...
03-31-2012, 12:54 AM #66
Lol alot of comments on here are just from ppl that have no lives and are bored loll.
Yes you can find cheaper prices one alot of products online or other stores, But then when you get it at that store then youll find it even cheaper somewhere else later, then cheaper somewhere else later.... that's what the Price guarantee is for. Yes you can get it cheaper online alot of the times. But include shipping... and if the shipping is cheap or free.. then do you mind waiting weeks for your product to arrive? What happens if its damaged or doesn't work? you have to pay to ship it back then wait EVEN LONGER for a replacement ect.... So in the end... is it just not better to get it at the store and just pricematch when you find it? and was it really that big a deal spending that extra 0.23 cents to have it now instead of 2 weeks from now? And i work in a store like this. All major products like apple and tvs and beats earphones.... theirs only a 5-10 dollar markup for the company to make a LITTLE. they only way they can make money is on the overpriced accessories which every other store has for the SAME PRICE or VERY CLOSE to best buy unless you go to places like cheapcables.com but then your waiting weeks for it as well. I don't know about you, but i like to feel for my product, see it, know its not BROKEN when i get it and have the ability to return it without hassle or exchange it or price match it. So those complaining... how about you move out of your parents garage and get a life lol.
03-31-2012, 02:55 AM #67
03-31-2012, 07:08 AM #68
03-31-2012, 09:45 PM #69
03-31-2012, 09:47 PM #70
03-31-2012, 09:51 PM #71
Last edited by Agent929; 03-31-2012 at 10:15 PM.War is my mission. Killing is my ambition.
04-01-2012, 06:53 PM #72
I thought amazon or newegg are the reason to blame..