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03-27-2012, 12:22 PM #1
Apple Accused by Australians of False 4G Claims
On Tuesday, news came to light that Apple will be taken to court by the Australian Competition and Consumer Commission (ACCC). According to the few details made public, the folks down under don't appreciate some of Apple's bold claims in ads for the new 4G-ready iPad.
The Australian body will take Apple to court over these "misleading" advertisements that allegedly show Australian iPad users enjoying 4G speeds. You see, in case you're not familiar, the new iPad isn't yet compatible with Australia's 4G network.
For this reason, the Australian Competition and Consumer Commission wants Apple to pay for its unfounded and false claims. Specifically, the body is seeking "injunctions, pecuniary penalties, corrective advertising and refunds to consumers affected."
The ACCC alleges that Apple's recent promotion of the new "iPad with WiFi + 4G" is misleading because it represents to Australian consumers that the product "iPad with WiFi + 4G" can, with a SIM card, connect to a 4G mobile data network in Australia, when this is not the case.
The new iPad launched on March 16th in Australia.
03-27-2012, 12:27 PM #2
All those people still have option to return the iPad (within 30 days).
03-27-2012, 12:34 PM #3
03-27-2012, 12:57 PM #4
Down under should be G4
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03-27-2012, 02:57 PM #5
03-27-2012, 03:07 PM #6
Really? Just because they have a person from Australia, you cant assume he is IN Australia, and why do these people care. They will know if the Australian Ipad has 4g because because when they pay for it the Verizon ppl will tell them. And when a phone doesnt have signal, you dont sue! Some people...
03-27-2012, 03:35 PM #7
Surely, if one buys a product that has been made available in a particular region, one would expect the product to work as advertised in that region. The only get out would be for the manufacturer to state very clearly that a facility might not function correctly in the area in question. Little point having warnings in the small print that is not availble before purchase only to find out after purchase that a function won't work.
03-27-2012, 03:51 PM #8
03-27-2012, 06:23 PM #9
03-27-2012, 07:20 PM #10
03-27-2012, 09:55 PM #11
I know that the popular thing to do around here is to defend Apple as if it's your little sister, going on her first prom... but the issue here is the ORIGINAL wording on Apple's part that more than implied that the new iPad would work on Australian 4G/LTE networks. Unintentional or not, it was misleading. Apple has since changed the "language" on their site. This "lawsuit" wouldn't be the "oh, let's try to get rich off of this" variety that we see and/or celebrate today.
I see this mainly affecting the customers who preordered an iPad, only to find out it isn't compatible. I'm sure they'll be able to get full refunds, if so desired.
Interesting note: I know this is happening in Australia as well, but I bought my iPad in Japan (stationed out here - got the best deal imaginable) and on the box was a sticker that stated, "This product is not compatible with Australian 4G LTE networks, and will only operate at up to 3G speeds in Australia." And yes, I got mine on the 16th.Reminding you all that YOU'RE ≠ YOUR
03-27-2012, 10:04 PM #12
Luckily when I bought mine I already knew it doesn't work with our Aus 4G network so just got the wifi one. The Apple employee was not impressed when I told him that the 4G iPad doesn't work with our 4G network.
And yes, I am in Aus and purchased it from an Aus apple store.
03-28-2012, 10:19 AM #13
ZzZzZzZzZzZzZzZzZZzzzzzzzzz..... Sue your mobile company for not being up to date, not apple for creating the future. Geeeeeezzzzz. Waste of time. If you have such an issue then return your product and never return again. But really, why would apple change the insides when its the mobile companies.
03-28-2012, 09:53 PM #14