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Thread: Bad experience w/Treegloo
07-26-2011, 11:03 PM #1Bad experience w/Treegloo
I ordered a Treegloo case for my iPad 2 seven weeks ago. Long story short, I was given a 2-4 week estimate (till it shipped). That slipped to another week. Then another week. I still haven't received notification of shipment.
I asked for a refund, and they haven't responded yet. I tried to request a refund from Paypal, but because it's been more than 45 days, Paypal won't help out.
I've heard good things about Treegloo, but I appear to have lost $57. Here's some screenshots to show the correspondence. Buyer beware...
07-27-2011, 08:41 PM #2
It wasn't until I made posts to the forum, and on their facebook page that they instantaneously gave me a refund. It sucks that I had to go that far to get decent customer service, but oh well. I ordered my portenzo last night. Wanted to get them in the first place, but decided to give treegloo a chance. Whoops.