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Thread: To those that run shops...
12-17-2012, 08:39 AM #21
The dreaded ipod touch. I too am not a big fan of those. It seems like when one comes in it is followed by 2 or 3 more. I'm actually starting to get preety quick at doing them, so it's not as bad as it used to be. Now if I can just improve my time on the ipad that would be great. $65 for the ipod is pretty cheap in my opinion. I know it is all market driven but I am getting $85 now just dropped from $90 about a month ago.
12-17-2012, 10:40 AM #22
We really sell the "keep your data" thing cus apple won't back up your phone and restore it in store. Plus were $65 cheaper than their replacement for a 4 and 115 cheaper than the 4S
12-17-2012, 09:35 PM #23
12-24-2012, 04:54 PM #24
I want to start doing this on the side and I'm wondering what kind of rates you guys charge for screen swaps and midframe swaps. And what policies do you use for faulty parts (assuming they were purchased by the customer)? Do you return the phone back to original? Do you give them a refund? Just wondering how to do this in a fair but still profitable way (so your not constantly installing and un-installing faulty parts for free) as I'm not willing to stock quality parts that may never be used.
Last edited by Captain Burrito; 12-24-2012 at 05:04 PM.
12-24-2012, 05:20 PM #25
The customer gets a 60-day warranty on whatever part is installed. Defects only. So if in a month the touch screen stops working but there's no physical damage, we will just swap it and we're done. As far as other parts, we stock EVERYTHING. So if a customer wants to get their screen fixed, it's $84.99. If another customer wants their power button fixed, it's $49.99. If the SAME customer wants both the screen fixed and the power button, it's $94.99. The customer only pays for one "premium labor" item + the cost of the other part used. We will almost never give a refund if we don't have to.
Let's say a customer comes in and wants a battery replaced. That's $44.99. If within the 60 days they are still having an issue and a new battery doesn't fix their problem. We will put their old one (we keep them in bags with the date and customer's name on it for 60 days) back in and refund them the cost of the battery but keep a "labor fee".
12-25-2012, 01:08 PM #26
Strange question. How do you store your parts? Any special care you take?
12-25-2012, 07:05 PM #27
12-25-2012, 11:03 PM #28
12-25-2012, 11:25 PM #29
12-31-2012, 04:17 AM #30
i have a shop and we are 4 tech., we have minimal of 10-15 items a day (sumsung, apple, BB etc). we fix every thing.
I was wounderingif we can help each other to solve big problems such as -1 error, searching problem...etc. Also, was woundering if we can share some of the problems solutions, diagrams....etc.
Here we change iphone 4 lcds for 60-70$ which same price as 4S.
just want to share