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05-23-2013, 09:55 PM #121
Our website has been in development forever and it's making me mad it isn't done yet. I need more FB likes. Right now we use Yelp and Google Adwords. We are referred to by all the carriers around us and repeat business. Things are good.
05-23-2013, 11:45 PM #122
So how do you guys plan on competing against Apple once they begin to offer in-store repairs?
05-24-2013, 12:40 AM #123
05-24-2013, 10:11 AM #124
Meh - I don't see it changing much.
05-24-2013, 10:17 AM #125
+1 being competitive with price is going to keep repair shops on top. Apple is going to want premium pricing just like on their products and services. You should be able to undercut them significantly and most repair shops I know also give customer more options like color which apple will not do.
05-24-2013, 10:18 AM #126
Right - not to mention, I've never been in an Apple store, without setting up an appointment ahead of time, if you walk in, you most likely don't get an option for an appt for over 1-2hrs. Plus they aren't everywhere, so having limited options for people in areas where stores aren't around also is a loss.
05-24-2013, 10:30 AM #127
Yup like the only apple store near me is in a mall 30 mins away. Not a bad drive but the street the mall is on is a Main Street in Tulsa and then on top of that who really wants to fight mall traffic?
05-24-2013, 10:35 AM #128
Last edited by har02052; 05-24-2013 at 10:41 AM.
05-24-2013, 10:43 AM #129
Lucky you Cowboy. The closest Apple store to me is about an hour. To be honest I think it could boost business for some of us. I know I'd love to be located near an Apple store so I could directly market against going to them because of the costs and loss of data.Twitter: @irevivalrepairs | Instagram: @irevivalrepairs
iPhone 4/4S Frame Swappers:
Don't forget about that sim tray lever!
iPhone 5 Frame Swappers:
Don't forget about those screen clips!
05-24-2013, 11:00 AM #130
05-24-2013, 01:42 PM #131
Craigslist is also a good place for your ad. I use it to search for repair places in my area. BTW, I'm a consumer, and just want to let you guys know where I typically search.... Good luck with your businesses
05-24-2013, 03:14 PM #132
Thanks for the help
05-26-2013, 10:16 AM #133
Don't be surprised if you are black listed from the Apple Store.
Several repair shops here in Indiana have been black listed. Even if we have a 100% legitimate problem we get turned away. Which is why I have "runners" for Apple store appointments
My favorite excuse is "your iPhone is not the correct weight" LMAO
I don't think some Apple employees like that I (we) make more than them. *shrugs*
As of about 3 months ago Mac Experience (MacExperience) has been doing Apple warranties. They are authorized by apple to do so
Last edited by iRepairIndy; 05-26-2013 at 10:28 AM.iRepair Indy
05-26-2013, 11:47 AM #134
They won't black list me. I made pretty good friends with a few of the reps so I just go to them they swap most of my stuff out no questions asked. I do have a few female runners tho.
05-26-2013, 12:52 PM #135
I fix the account executive for the Apple store's stuff here all the time. Just saved his sisters 5 from water damage and we fixed his iPad 3 a couple times.
Fixed a Genius' roommate's iPhone 4 not too long ago.
05-26-2013, 03:29 PM #136
05-26-2013, 03:32 PM #137
I go a lot but alot of times it's just to check out new stuff. I have only swapped stuff out a handful of times
05-26-2013, 03:43 PM #138
One "Genius" tried to tell me I'm doing something "illegal, but he can't figure it out" and from then on they started giving me crap.
Nothing illegal about warranting a device that's covered. *shrug*iRepair Indy
05-26-2013, 03:48 PM #139
05-26-2013, 06:51 PM #140
If the device is under warranty I take it to them.. Not only is a FREE replacement it's also a new device.
New device = more money on reselling it
As long as it's covered under Apple warranty 9 times out of 10 I just warranty it.
Now, if it's a customers phone that is a totally different story. I give them the option of taking it to Apple or having me fix it.. most of the time they have me go ahead and repair the device.
If the repair is covered under Apple warranty I always tell the customer. Makes you look honest and trustworthy.iRepair Indy