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Thread: updating problem
09-23-2013, 10:11 AM #1updating problem
I have an iphone 4s that had ios 5.0.1 installed, 2 days ago i have tried to update it from the device, to ios 6.1.3, after a few minutes, i noticed that there's a "connect to itunes" screen (recovery mode). I tried to connect it to my pc but it couldn't recognize it, so i tried to replace the cable, change the port, re install itunes, restart the apple mobile device service and so on, but nothing did not helped me. When i looked in the device management in my pc, i noticed that the usb is called "Unknown device", so i entered into the device properties, and it wrote error code 43, Then, i changed it manually to the "apple mobile device" driver that comes with itunes, and the error code changed to - 10, and the pc still couldn't recognize it.
Please help me i'm stuck.
09-23-2013, 10:39 AM #2
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09-23-2013, 12:23 PM #3
I've already updated itunes.
09-23-2013, 12:30 PM #4
Sounds like something is messed up with your drivers then. You shouldn't have to mess with them like you did, they should install automatically when you plug your device in. Try a different computer if you can.
09-23-2013, 01:05 PM #5
First, thanks for your replies.
When i pluged it in the pc it said Unknown device and when i tried the automatically driver update, nothing changed.
I also tried this on a different computer with new itunes installed but the same happened there too.
09-23-2013, 01:17 PM #6
09-23-2013, 01:46 PM #7
I am using windows 7 ultimate 64 bit.
And i've alredy tried to enter to DFU mode.
09-25-2013, 09:48 AM #8
09-25-2013, 10:25 AM #9
Have you tried iReb to put it into pwnDFU mode to restore and update to iOS7
09-25-2013, 10:32 AM #10
09-26-2013, 01:43 PM #11
09-27-2013, 12:52 AM #12
try to uninstall itunes and uninstall anything related to Apple...
then search and delete all files related to itunes and apple
restart the computer and reinstall the newest version of itunes and plug the phone back to the usb port
09-27-2013, 02:45 AM #13