No computer recognizes my never before activated iPhone 3gs, DFU mode or not.

[zupernova]

I've tried different computers and cables with no luck. The computers and phone act is if nothing is happening. The weird thing? A wall charger works fine, and when the iphone was COMPLETELY dead, it charged up to red bar, where it refuses to charge more. iTunes doesn't have anything to say either. I have access to windows XP and Vista as well as a 10.5.8 mac. Any ideas how to get any computer to pick up the iphone? I'm willing to try anything at this point. Thanks in Advance!

[Mes]

If the wall charger won't fully charge it, you've got hardware problems. Fix that and the others are likely to go away.

[zupernova]

the wall charger DID fully charge it though. I worded that incorrectly. the computer goes up to red bar and stops once you get to the emergency screen.

[Mes]

In post #1 .. Charged up to the red bar and refused to charge more..

What am I missing? Start over. What phone? What have you already tried to do? What status is the device now?

[zupernova]

i appreciate you helping. It's an iphone 3gs, 32gb, week 25 (Old Bootrom) I've tried connecting it to multiple computers. Nothing pops up on my pc and the phone doesn't get charged; as if they are not connected. I've tried different cables. The phone has never been activated before. I'm unaware of the firmware unfortunately, the *3001#12345#* method no longer works. I've tried connecting it while in DFU, Emergency screen, and recovery screen (The screen where it's just the cable and itunes, no slide to emergency at all. [I got to it by plugging it in while the phone was off and just holding the home button]) I tried inserting my ATT sim but that doesn't do anything else.

[Mes]

Are you Mac/PC? Installed the latest iTunes? Reboot computer?

I'm still confused about the state of the phone? Did it ever work? Did you try to restore/update and had problems?

[zupernova]

i can use mac or pc, it doesn't work on either. I've installed the latest itunes yes, and rebooted of course.

The iPhone is brand new, never activated before.

[Mes]

Ahh. A brand new phone.!!!!

Two computers & different USB ports tried. If you have verified the cable, the phone has a hardware problem. Could be the dock or dock cable. Best to let Apple replace it.

[akafred]

bum sync cable? possibly bum sync dock connector on phone?

[zupernova]

but it charges normally on the wall.. could there really be something wrong with it connecting to the computer with normal battery? also i got this iphone as a present..

[akafred]

i would try a different cable first off.. almost everyone has a sync cable shouldn't be that hard to try.. i have 3 here..

[zupernova]

I already have tried multiple cables.

[akafred]

do you get disk mode when plugged into computer?

[zupernova]

No, other wise i wouldn't of made this thread.

[akafred]

what i am asking is if you can see the internal storage of the phone thru windows explorer? ie the directory where pictures are stored..

has nothing to do with i tunes..

also have you noticed if any drivers get installed? did you look in device manager and see?

if no drivers got installed when you plugged the phone in then your probably hosed on this phone, its probably hosed or the dock connector is damaged..