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Thread: iTunes no Backup Option

  1. #1
    Default iTunes no Backup Option
    I wanted to make a backup of my phone before I did any jailbreaking.

    For some reason my iTunes does not show a backup option.

    If I right click my phone while connected it is missing the options (Backup and Restore from Backup). I connected my phone to another computer also running Vista with latest iTunes and it shows this option.

    Also, my backup list in "preferences-->devices is empty, so my iTunes is not making an auto-backup during each sync as it should be doing. I completely uninstalled and reinstalled iTunes and nothing has changed.

    Any ideas?

  2. #2
    Default i have same issue
    I am facing same issue, any idea on how to resolve it ?

  3. #3
    i have a suspicion that this has something to do with the modifications made to itunes awhile back when our iphones would lock up during syncing. i can't remember at all what to search for. if anyone knows what i'm talking about, that might be the answer to fixing that problem.
    it was something you had to edit in itunes so that when syncing our jailbroken iphones to itunes, it would not lock up.

  4. #4
    Super Duper Moderator blkcadi's Avatar
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    When you sync iTunes will also make a back up.

  5. #5
    Nope. That is the problem we are having. There is no backup whatsoever. In preferences/devices/backup data it's blank. No backups and no option to back up.

    EDIT:
    Found it.

    Windows Vista:
    C: \Usersusername\AppData\Roaming\Apple Computer\iTunes

    Windows XP:
    C: \Documents and Settings\username\Application Data\Apple ComputeriTunes or
    C: \Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes

    You want to edit the iTunesPrefs.XML file with an XML editor (I used notepad ++). Make sure you make a backup of the file before editing just in case you accidently delete something important.
    In the file, search for "backup" it will come to a section that displays:
    Code:
    <key>DeviceBackupsDisabled</key>
    <data>
    dHJ1ZQ==
    </data>
    Deleted that and save. Open iTunes and it will ask a couple questions like when you installed iTunes the first time. After that, the backup option is back.
    That information was tough to find, so I figured I'd post it here since it's the second result on google if you search "itunes no backup option".

    Now time to go swap out my defective 3GS.
    Last edited by Alpha Zero; 08-09-2009 at 07:40 AM. Reason: Automerged Doublepost

  6. The Following User Says Thank You to Alpha Zero For This Useful Post:

    kick (05-11-2011)

  7. #6
    I solved my issue alot easier then the advice given above, the problem was I had already rejail broken my iphone despite I knew I didn't have the latest backup (screwed myself)

    anyhoo I am still glad I found out how to fix the problem

    Just download a free software that turns it 'on AND off'

    I got a free one called "BACKOFF" it turned my itunes "backup" back on, its useful then hacking itunes like the guy above.

    you can turn it off again to speed some syncing. ON again if you're desperate to make a backup point i.e if you're rejailing breaking.

  8. #7
    What's Jailbreak?
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    (These are for Mac instructions!)

    o Close iTunes.
    o Open Terminal and type the following commands in:

    defaults write com.apple.iTunes DeviceBackupsDisabled -bool false

    defaults write com.apple.iTunes AutomaticDeviceBackupsDisabled -bool false

  9. The Following 2 Users Say Thank You to Yoneh For This Useful Post:

    michaelsvx (07-17-2011), Mikebuzzsaw (02-21-2011)

  10. #8
    my instructinos were alot user friendly and works on both mac and pc

    p.s mac users are dumb

  11. #9
    Random Thanks Collector Richard's Avatar
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    Quote Originally Posted by astro2 View Post
    p.s mac users are dumb
    It's to be hoped you never need a Custom Firmware in a hurry as all the Mac users are able to provide them first
    . I Am the Random Thanks Collector So Please Press the Thanks Button

  12. #10
    Quote Originally Posted by Yoneh View Post
    (These are for Mac instructions!)

    o Close iTunes.
    o Open Terminal and type the following commands in:

    defaults write com.apple.iTunes DeviceBackupsDisabled -bool false

    defaults write com.apple.iTunes AutomaticDeviceBackupsDisabled -bool false
    thank you thank you thank you
    1win.1 loss.1 draw

  13. #11
    Quote Originally Posted by Alpha Zero View Post
    Nope. That is the problem we are having. There is no backup whatsoever. In preferences/devices/backup data it's blank. No backups and no option to back up.

    EDIT:
    Found it.

    Windows Vista:
    C: \Usersusername\AppData\Roaming\Apple Computer\iTunes

    Windows XP:
    C: \Documents and Settings\username\Application Data\Apple ComputeriTunes or
    C: \Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes

    You want to edit the iTunesPrefs.XML file with an XML editor (I used notepad ++). Make sure you make a backup of the file before editing just in case you accidently delete something important.
    In the file, search for "backup" it will come to a section that displays:
    Code:
    <key>DeviceBackupsDisabled</key>
    <data>
    dHJ1ZQ==
    </data>
    Deleted that and save. Open iTunes and it will ask a couple questions like when you installed iTunes the first time. After that, the backup option is back.
    That information was tough to find, so I figured I'd post it here since it's the second result on google if you search "itunes no backup option".

    Now time to go swap out my defective 3GS.
    This works perfectly for me though i deleted exactly not the same text as mentioned. See below exact texts that i deleted

    <key>DeviceBackupsDisabled</key>
    <integer>1</integer>
    <key>Documents:131</key>
    <data>

    thanks for this info!

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    kick (05-11-2011)

  15. #12
    Quote Originally Posted by Alpha Zero View Post
    Nope. That is the problem we are having. There is no backup whatsoever. In preferences/devices/backup data it's blank. No backups and no option to back up.

    EDIT:
    Found it.

    Windows Vista:
    C: \Usersusername\AppData\Roaming\Apple Computer\iTunes

    Windows XP:
    C: \Documents and Settings\username\Application Data\Apple ComputeriTunes or
    C: \Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes

    You want to edit the iTunesPrefs.XML file with an XML editor (I used notepad ++). Make sure you make a backup of the file before editing just in case you accidently delete something important.
    In the file, search for "backup" it will come to a section that displays:
    Code:
    <key>DeviceBackupsDisabled</key>
    <data>
    dHJ1ZQ==
    </data>
    Deleted that and save. Open iTunes and it will ask a couple questions like when you installed iTunes the first time. After that, the backup option is back.
    That information was tough to find, so I figured I'd post it here since it's the second result on google if you search "itunes no backup option".

    Now time to go swap out my defective 3GS.
    thx m8 this was a big HELP!

  16. #13
    Big help, thanks all!

  17. #14
    Thanks Yoneh, do you know why this happened in the first place?

  18. #15
    Quote Originally Posted by yoneh View Post
    (these are for mac instructions!)

    o close itunes.
    O open terminal and type the following commands in:

    Defaults write com.apple.itunes devicebackupsdisabled -bool false

    defaults write com.apple.itunes automaticdevicebackupsdisabled -bool false
    mega thaaaanks!!!!

  19. #16
    Green Apple
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    Thanks. Did a FULL uninstall, cleanup and reinstall of itunes thinking it was something wrong and the restored the problem with the library.

    I also figured out it was probably WifiSync that made the change when i ticked "disable backups over wifi" in my case.

    Thanks for the fix

  20. #17
    Quote Originally Posted by papichulo77 View Post
    This works perfectly for me though i deleted exactly not the same text as mentioned. See below exact texts that i deleted

    <key>DeviceBackupsDisabled</key>
    <integer>1</integer>
    <key>Documents:131</key>
    <data>

    thanks for this info!
    I deleted both fields and it works, so in my opinion just delete whichever you choose!
    thanks guys you are both awesome

  21. #18
    Default sorry for the bump...
    I need to know the instructions on how to do this on the new windows 7 because my phone is doing the same thing but doesn't have those folders listed in WIN7 thanks

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