cant add or edit contacts on iphone 3

[katherinec]

I had to purchase an iphone3 as my iphone4 went swimming an as it wasnt insured i couldnt get another. I went and brought the pre paid iphone3 and synced it on itunes to my old iphone4


my problems are i cant add new contacts or edit existing contacts, call contacts from my contact list, i go into settings mail,calendar and contacts and it cancels out and goes back to the home screen this is what it also does when i try to add new contacts etc


i have restored it on itunes than syned it again and everytime i sync i get a message saying it could not sync contacts because they are being synced over the air. i hate this whole icould thing so i went into setting and deleated the account still no change


i am so frustrated and annoyed as to why it is doing this. does anyone know what i can do ?

[confucious]

What FW was your iP4 on? It is a really bad idea to restore from one phone to another but especially so if they are on different versions of iOS - which I guess yours were.

Just set the iP3 up as new and synch your contacts and apps back and all should be fine.

[katherinec]

thanks for the reply

im terrible with technology :s

i use my iphone for work and need to keep the contacts if i set it up as a new iphone does that mean i will loose all of my contacts?

if so is there anyway i can save them somewhere - i wont loose all my music out of itune will i?

[confucious]

Do you not synch your cotacts to exchange or some other program on your computer?

All your music/app will still be in iTunes - provided you synch with iTunes.

[katherinec]

i have no idea i did click an option save to this computer but as to where they are saved i have no idea

wont it be on my sim card anyway?

im in the process of restoring it now - do i use the set up new iphone option when it finishes?

thanks your really helpful

[confucious]

The iPhone does not store contacts on the SIM - Do you have your contacts on your computer at all?
If not see How to extract your contacts from iPhone or iTunes backup - Funky Kit

Yes - set up as a new phone.

[katherinec]

right downloaded the backup to excel thank you

no i will restore and set up as new iphone - wish me luck thank you for all your help

[confucious]

Good luck - hopefully should be fine now. You should synch your contacts with your computer once you've got them back - or with Google contacts. Saves a lot of hassle!

[katherinec]

Your a GENIUS

thanks you so much it worked

was driving me nuts

yay

[confucious]

I've just been around long enough to know some of the answers. Glad I could help.