devastated-lost everything

[howluckyami]

hi guys...im hoping someone here can help me.
i have been on the phone with APPLe and they cant help
yesterday i plugged my phone into the computer to do app updates...
it asked to have it updated to a new version and so i said yet.
ended up putting my IPHONE4 into recovery mode.
only way out..... reset....
i called apple before resettinga s i knew that would mean i would lose everything on my phone
apple walked me thru it and looked like my phone had been backed up and my stuff was all coming back...then..i got a pop up saying it couldnt be done
i lost all my photos of my son, my new newphew things i can never get again..i am devestted..
i called apple againt his moring..and no..i have no backup to yesterdays update so i was told i lost everything...
is there anyway i can still get my pics and videos back?
or is this hopeless?

please help im jsut devastated

i have the iphone 4
and again no back up for yesterdays mess..
is this hopeless?

[Mes]

^^First thing: Everything is gone on the iPhone. Wiped clean by the restore.

Now .... maybe, just maybe, there is something on your computer. But let me be clear, it is unlikely because a sync generally overwrites older backups. Catch-22

If by some miracle, an old backup exists (the key here is OLD) ... there are a couple programs on the web that can extract data (including pictures) from an iTunes backup. I've never used them, but the extraction process is simple enough. It might be worth looking into it ...

To get started, check iTunes advanced / devices for dates and times of any stored backups.

My love/hate Apple relationship continues

[galaxygrrl]

Wow that sux. I am sorry. What exactly did the popup say?

[howluckyami]

i did a check on back up with apple
lst back up was dec 2010
yesterday big crappy incident sucks
its like yesterday update never existed on the computer..

the itunes pop up just said i had to restore as it was in someting mode
i forget the word now
cleared eveything off my phone..my phone is now back to factory...
i have nothing left
i am just so upset becasue of the content i lost
i dont understand why apple wouldnt have a better back up plan

[Mes]

^Any computer backups?

[howluckyami]

the only one on this computer goes to dec 2010
that is when i bought it so nothgin really there to back up...
its like yesterday never happened on this computer..
im out of luck aint i?

[Mes]

^Yes. Without a computer backup you're hosed

Can't tell you how many times this has happened to me. For half my life or more.

Finally got smart and realized the importance of backups. Not just one, and not with only one program or utility, but multiple backups from multiple utilities to multiple destinations on various dates. I WILL have a backup. It may not be the latest but I won't loose everything

[howluckyami]

well..if it had worked propertly there would be a backup
it was whatever damn update crap it decided to do yesterday that just screwed up everything.
i cant even begin to explain how devestated i am over this... and ths things i lost ath i will never ever get back
i cant beleive apple hasnt come up with a better way to bring back files accidently lost
especially when it has to do with the damn updates

[Mes]

^Most programs / utilities work reasonably well .... when they work.

It's when they don't that the real problems come to light. It's where 'we the consumer' are left holding the bag.

It's never to late to start. Use a USB flash drive to copy and save iPhone pictures. Simple, sweet and effective.

Good luck. Send a complaint to Apple. iTunes could easily maintain multiple backups. The squeaky wheel gets the geese

[howluckyami]

devastated!!!!

[M3th0s]

I am assuming pictures is your biggest loss. Were you not syncing those same pics with iTunes? I am not talking about the backup that was lost, but the ability to sync pictures to your computer.

[howluckyami]

yes pictures and videos are my biggest lose...i cant even bigin to explain...
but i do sync...it automatically does it when i plug it into my computer....

[Rounder]

yes pictures and videos are my biggest lose...i cant even bigin to explain...
but i do sync...it automatically does it when i plug it into my computer....

If it Sync's when you plug it in, you should have a more recent backup than Dec 2010?! That's bizarre. If you're on a Mac, download iPhone Backup Extractor. See if anything comes up.

[howluckyami]

i know trust me i am baffled at waht happened....
im actually at my work computer wher ei have updated before without any problems.. but this time wht ever that new update was..totally messed up my phone...there is no other reset point except for dec 2010
i was told im out of luck in getting anything back..its all gone...