iPhone won't sync contacts, why?

[bballcat03]

I plug it in, and get this message:

"iTunes could not sync contacts to the iPhone "iPhone" because the iPhone disconnected"

what's up with this?

[wickedultracool1]

never had that issue before.... can you do any other kind of sync?

[bballcat03]

oh yeah I can sync my music and everything...even after it says that.

[Cer0]

This is all I found.

Same problem here with contact sync for company adresses. I have noticed when i uncheck the company button it syncs like a charm, after syncing turning on company again and done.

Source: Apple - Support - Discussions - syncing address book and iphone ...

[wickedultracool1]

I found similar as Cer0 doing a quick google search. Apparently has been an issue since 2008? There have been several stated fixes. I am not certain if any one of them will work for you. try this: Apple - Support - Discussions - iTunes could not sync contacts to the ...

[bballcat03]

None of that is working.

In iTunes, I don't even have an option to sync my address book...which seems weird.

I'm on a Mac, if it matters.

[Cer0]

Not sure which tab it is on but I think second tab when looking at your phone on iTunes is the sync address book check mark.

Do you use MobileMe?

You for sure got an odd error and googling the message only gives 3 things. The two apple forum things we posted and this thread.

[thazsar]

None of that is working.

In iTunes, I don't even have an option to sync my address book...which seems weird.

I'm on a Mac, if it matters.

R all ur contacts already on ur Mac? If so, try this:
-Using iFile or SSH, navigate to /var/mobile/Library/Addressbook

-Copy the addressbook.sqlitedb file to ur computer or somewhere else on ur phone (just in case)

-Then DELETE that file from ur phone.

-Respring and try to Sync again

Let us know

[thazsar]

If that doesn't work then u can put that (backup) file back in it's place and Respring again

[bballcat03]

R all ur contacts already on ur Mac? If so, try this:
-Using iFile or SSH, navigate to /var/mobile/Library/Addressbook

-Copy the addressbook.sqlitedb file to ur computer or somewhere else on ur phone (just in case)

-Then DELETE that file from ur phone.

-Respring and try to Sync again

Let us know

what do you mean already on my mac? Sorry, just got a mac for the first time EVER last month, so still learning about it.

My contacts are all in "address book" on my mac. Which, is set to sync via Mobile Me, but doesn't lol.

[Cer0]

He was just making sure that you had contacts in address book on the mac.

[wickedultracool1]

the sync your contacts option is in the "info" tab in itunes when you select your iphone from the devices list. from there there is a submenu with more options of just how you want to sync the address book.

[bballcat03]

This is what looking at...where can I select my address book from here?

R all ur contacts already on ur Mac? If so, try this:
-Using iFile or SSH, navigate to /var/mobile/Library/Addressbook

-Copy the addressbook.sqlitedb file to ur computer or somewhere else on ur phone (just in case)

-Then DELETE that file from ur phone.

-Respring and try to Sync again

Let us know

No that did not work

anyone, anyone, bueller?

[thazsar]

This is what looking at...where can I select my address book from here?





No that did not work

anyone, anyone, bueller?

Your address book is already selected! If you create specific Folders in your address book or outlook (whichever program ur phone exports contacts to) then those folders will show up in iTunes in that big blank box (e.g. Work related contact folder, friend contact folder, etc., etc.)

[bballcat03]

I know it's already selected, I want to know WHY it won't sync

[wickedultracool1]

Sounds kinda weird, but did you try to uncheck Sync Contacts, hit apply and then go back into it and try it again. Sometimes its quirky, I have noticed.

[bballcat03]

I updated to 4.2.1 and it started working...which is WEIRD lol but I'm down with it.

[thazsar]

I updated to 4.2.1 and it started working...which is WEIRD lol but I'm down with it.

Nice!

[bballcat03]

Yeah. Thanks for all the tips and help though guys! This is why I love MMI!

[wickedultracool1]

Absolutely. Glad to help dude.