Problems when plugged into computer.

[G-baby158]

Hi all, having some problems with my Iphone 2G 8GB, when I plug it in to the computer via usb and the computer see's it's there itunes freezes and does nothing untill i've unplugged the Iphone, also when I plus the phone in the internet suddenly goes off and won't connect back up untill the phone is unplugged, has anyone else had this problem? Does anyone know how to sort this?
Any reply's will be really helpfull thanks.
BTW it's on 3.0 and JB.

[stonyboys]

i'd say you need to re install itunes.

or if you're still on itunes 8.2 you need itunes 9.

oh yeah also theres an update for itunes it's 9.0.1 so make sure to get that if you havent.

[G-baby158]

yeah i've got the new Itunes, and have only just installed itunes agian after a fresh install of windows, but i did keep all the files from "program files" in the "C" drive.

[stonyboys]

do you have 9.0.1?

[G-baby158]

If i'm honest don't know, how do I check?

[stonyboys]

at the top of itunes click "help" then "check for updates"

[G-baby158]

Yes Itunes 9.0.1 is the current version.
Plus this only seems to happen on my PC, tried on my sisters and it seemed to be fine.

[stonyboys]

it's probably because you decided to keep everything in program files. something must have gotten corrupted during the transfer.

uninstall itunes and re-install it.

[G-baby158]

Ok will do that and update, I only kept it all because it had all my playlist's ect. in there and I wanted to keep them.

If I uninstall it and then reinstall it will it remove all of my playlist's, ratings ect?

[BlackWolf]

Ok will do that and update, I only kept it all because it had all my playlist's ect. in there and I wanted to keep them.

If I uninstall it and then reinstall it will it remove all of my playlist's, ratings ect?

probably. itunes has an option to export your media library, but unfortunatly that doesn't include ratings / playcounts etc. (at least it didn't under itunes 8)