USB charge problems

**brianmarocco** · 01-23-2009, 05:23 PM

so after searching and reading I am still not 100% satisfied with what I have found. When I am using my iphone on my laptop (hp tx2500 series) when the phone goes into standby or when a call comes or sometimes just anytime

I lose the connection. It happens more often with after market chargers but also does happen with the stock one. Any ideas why. I do have USB 2.0 on my computer.

**gQstatus05** · 01-23-2009, 07:49 PM

Does the same issue happen on another PC? You can narrow down the possibilities by trying to duplicate the problem. I would try to plug it into another USB port on your PC. Also try to disable the sleep mode on your iPhone and see if it loses connection after a certain amount of time.

**mzkaye729** · 01-23-2009, 08:11 PM

I have the same problem when I use it with my HP laptop. Maybe my charge cable is screwed up, but when I plug it into the wall charger, it works just fine and doesn't disconnect. I've tried switching USB ports but still no luck

**gQstatus05** · 01-23-2009, 08:22 PM

Maybe a problem with HP

**brianmarocco** · 01-24-2009, 07:50 PM

Originally Posted by gQstatus05

Maybe a problem with HP

I looked around after you said this and it looks like you are right. my wife has a dell and it works fine on hers...oh well.

**gQstatus05** · 01-24-2009, 07:55 PM

Have you tried using a USB hub. They are like $5-$10

Maybe it'll work.

I was googling and I found other people with HP's had the same problem.

**mzkaye729** · 01-25-2009, 01:52 PM

Aw that's really unfortunate to hear

maybe a simple updated driver will help it but my laptop says all drivers are up to date

**gQstatus05** · 01-25-2009, 02:38 PM

Call HP and find out.

**brianmarocco** · 01-25-2009, 02:45 PM

Originally Posted by gQstatus05

Call HP and find out.

I would rather never be able to use my iphone again then deal with the CS!

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