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Thread: visual voicemail not working...

  1. #1
    Default visual voicemail not working...
    i'm on ATT, but have a jailbroken/unlocked 1st gen iphone. i've had a half dozen of them and visual voicemail always works.
    i've searched and the posts i've found say to leave yourself a message then wait for the password prompt to come up.
    when i press the voicemail button, it goes to visual voicemail screen but it's empty. however there's an '8' icon for number of messages in the lower right corner. password prompt never pops up. phone doesn't automatically dial old school voicemail. i have to manually press and call '1' in order to access my voicemail. the only option i have is to record/listen to my greeting, however whenever i press 'play' it never plays my message nor does it actually let me record a new one.

    what's the fix?

  2. #2
    Retired Moderator Poseidon79's Avatar
    Join Date
    Jan 2008
    Austin, TX
    Thanked 1,681 Times in 1,159 Posts

    If you're a valid AT&T customer then call a local store or customer care. Maybe they need to reset something in the system.

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