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Thread: Replacement phone??

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Okay so I told the genius bar that my iPhone 3g had a dead pixel. They said they would replace it but they didnt have any in stock, but i
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  1. #1
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    Default Replacement phone??
    Okay so I told the genius bar that my iPhone 3g had a dead pixel. They said they would replace it but they didnt have any in stock, but i called apple later to check if they had the same iPhone I had and they said they dont run out. Now i was wondering when they call me so i can pick up the new iPhone 3g is it a refurb or new? Could I complain to get a new one? I just bought the phone about 9 days ago.

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    I would push for a new one under 30 days.

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    exactly especially with the battery issues on apple devices. I mean if they give me a refurbished one that was used for a month im going to be pissed.

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    Considering you can still take the phone back and get a refund.

    They will have to give you a new one.

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    How would i get a refund?

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    I believe within 10 days you can get a refund (maybe minus a restocking fee). Point is, if yours is defective, they should give you a "new" one in that time frame.

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    huh a 10% restocking fee would be about 33 dollars. Thats kinda big for a restocking fee. Guess i just have to talk back to the genius bar if they give me a refurb.

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