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08-08-2008, 07:01 PM #1Help, retrieving data from broken iPhone
Hi and thanks in advance for any help. A 1st Gen iPhone was brought to me, broken. The owner told me her husband got mad and threw it across the room. The screen of course was shattered. She asked me to see if there was any way I could retrieve her saved data off it. Apparently the only time she ever actually plugged it into iTunes was when she first activated it and has no backup of it. The phone won't turn on. I've plugged it into my computer and nothing happens. I took off the back cover and everything looks ok (I'm not internal expert or anything, but nothing is noticeably broken.) My question is this, does anyone know anything I can try to get it to come on so I can back it up?
08-08-2008, 07:08 PM #2
If it's not on, there's no way of getting anything off of it.
08-08-2008, 08:09 PM #3
well if you had another iphone that works, you can take it apart and exchange the logic boards. that is if the logic board is not damaged.
08-08-2008, 08:38 PM #4
08-09-2008, 09:16 AM #5
The only way to get it to work is to replace parts, which if you do yourself will void the warranty (unlike jailbreaking, you can't cover your steps). If Apple can't fix it and keep the information on it in tact (or if you open it up and see the memory portion is damaged), all hope is lost in retrieving that information.
08-09-2008, 12:58 PM #6