First time poster here. I purchased PKGbackup a while back, and it used to show up in my account with all my other purchases but the last time I went to install it it was not. When I search for the package it asks me to purchase, but when I try to continue on it informs me that I've already attempted the purchase, and that it was successful. It asks me to close the page and wait for it to update to allow me to install, but it never does. I've been having this issue for about a week or two and nobody seems to care enough to respond. Anyone have any advice?