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Yea, i called apple today and i have been spoken to in a very rude way... i got forwarded from 3 representive to the manager of the store where i...
09-05-2007, 06:13 PM #1
I Exchanged my 4 to 8
Yea, i called apple today and i have been spoken to in a very rude way... i got forwarded from 3 representive to the manager of the store where i pruchased my phone from...
I decided not to give up and that i fully deserve a refund.
i went to the store and asked them to give me a refund for my discontinued phone which was 200 for differnce they didnt wanna give it to me so i asked if i could exchange my 4 for 8 and she said yes with stockign fee of 10% which is 50 buck.. and then i said ok we will do it... and then the iphone was bought for 500 so the 8 now is 400 so theres a differnce of 100 so the restocking fee was 50 and i got around 57$ back...
Well anyways, now im satisfied.. i got an 8 gig phone with refunded money... i dont feel scammed on but i still feel pretty pissed off
i bought it the 2nd day it came out, June 30th
any comment? ^^
Last edited by Tomer; 09-05-2007 at 06:17 PM.
09-05-2007, 06:16 PM #2
Be happy, you got a good deal.
09-05-2007, 06:18 PM #3
yea i know, u should go it too, hopefully they will lost their good reputation and some money too becuase of their stupid move :]]
09-05-2007, 07:49 PM #4
Great, glad to see more people are doing this. I did the same only in a nice way.(they waived the restocking fee too 8 is better than 4 right?? and the 100 cash wasnt so bad either.
09-05-2007, 08:07 PM #5did you have your receipt and box?
Or did you just take it in?
09-05-2007, 08:52 PM #6
Do you have any proof that u did this cause i'm gonna go Friday to do this and would like to be able to show them other people have done it, did you have your reciept?
09-05-2007, 09:16 PM #7
i dont know why u think im lying.. Theres no point :/ go do it tomorrow bot friday.. Friday is the day when the new ipod come out.. They r gonna be busy ... Im sorry if u think that i lie.. Good luck
P.s speak with the manager first
09-05-2007, 09:26 PM #8
Tomer, no no i don't think your lying, i didn't know if you had an exchange receipt i could maybe get a copy from you to show proof people are doing it, in case they wanna be pricks and not let me do it.
Did you have your receipt with you too?
09-05-2007, 10:01 PM #9
hey thanks for this info ive been trying to get the excahnge for a 8gb forever but they didnt want too neways iam gonna go in tomorrow and see what i can do any advice on what i should say exactly
09-05-2007, 11:14 PM #10
iPhoneDoU I had my receipt with me, but i don't have a scanner, do u know any other way? I really do wanna help u, as well as any other member of this community :]]
09-05-2007, 11:24 PM #11
take a picture with your iphone lol
09-06-2007, 12:02 AM #12
sorry, its exremely blury..
aww... lower part is the total which says
[email protected]% ($7.75)
Total ($57.85) which is what my got back on her visa card :]
just if u dont know the (#) indicates a minus, which they "owe" me
09-06-2007, 12:12 AM #13
hahahahahahaha you totally took a pic with your iPhone.
↑ ↑ ↓ ↓ ← → ← → B A [select] [start] Kyle Matthews
09-06-2007, 12:14 AM #14
lol dont make fun of meee
yea... i tried with my camera... even worse :P
09-06-2007, 12:36 AM #15
Last edited by afulinara; 01-31-2010 at 05:19 AM.
09-06-2007, 12:38 AM #16
AT&T are thieves they wont.. but u will need a receipt from the apple store to ttry and exchange it there.. anyways.. u can give it a shot.. nothing to lose.. more to gain
09-06-2007, 06:27 AM #17
goddd... I don't have my receipt
I bought one in cash and one with the credit card. Do you think they'd be able to trace back the activation with the serial numbers or anything???
also, did you restore your phone before bringing it in??? DId you have a lot of mods done to it? I woke up this early anyway.. I'm gunna go give it a shot..
09-06-2007, 08:57 AM #18
you definately must restore it to oem, the mods technically kill the warranty so make sure there is no traceq
09-06-2007, 08:59 AM #19I really want to believe this , but I guess I don't
I've been on the phone most of the morning with att and apple and they both said that I had 14 days to return it but now its too late. The girl at att store even told me that I'd "have to eat" the 200 bux.
It appears to be policy. I just wanted the 4 to 8 upgrade and I offered to pay the restock, but no luck.
I just dont believe the return success stories
Last edited by Gazoo; 09-06-2007 at 09:19 AM.
09-06-2007, 09:08 AM #20