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Thread: iphone software problem updating

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downloaded the latest iphone software - when preparing iphone for update - all content removed - but failed to re-load new soft ware - error 1604 - phone in recovery
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  1. #1
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    Default iphone software problem updating
    downloaded the latest iphone software - when preparing iphone for update - all content removed - but failed to re-load new soft ware - error 1604 - phone in recovery mode

    tried a new usb port, new usb cable - - manged to update ipod on same computer/itunes account - so no problem with computer


    Tried to update iphone from a laptop - remains in recovery mode - now giving error 20

    Any suggestions?

    Thanks

  2. #2
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    do not update make a restore and try.

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