Customers Who Recently Purchased an iPad may be able to Exchange for the new Model
Third-generation iPad owners who recently purchased their device only to find out that their tablet is now obsolete are reporting that certain Apple Stores are allowing swaps for the new fourth-generation model. As of right now, it is unknown if the policy is active at all Apple Stores but some owners are finding success in swapping out their recently-purchased third-generation iPads for the fourth-generation version announced on Tuesday according to CNET
It seems that locations that seem to be participating in the exchange require customers to have bought their iPad within the last 30 days. If the unit itself doesn't show serious signs of damage, chances are the stores will make an exception and waive the normal 14-day return policy. Owners who purchased a third-generation iPad within the past two weeks have the usual two-week Apple guarantee and should have no problem exchanging the device for the fourth-generation model at any Apple Store.
The policy isn't nationwide and it is encouraged that customers who want to make the exchange call their local Apple Store to see if the store will allow their tablets to be swapped out.