Although Apple has largely managed to skirt any major glitch-related issues with the new iPhone 5, nearly one month after the device began reaching consumers, complaints are mounting with regard to the alleged incorrect display of date and time settings for iPhone 5 owners on the Verizon network.
"Just called Verizon with the same issues reported in this discussion," one person posted in Apple Support Communities. "Verizon would not admit to an issue and said they have not heard of this problem, even after citing the ticket #'s in this thread. Verizon 2nd level support put me in touch with Apple support. Apple said that the issue is with Verizon and that hopefully an upcoming carrier update would fix the issue."
Nearly two dozen pages worth of questions and complaints regarding the matter can now be found on Apple's support communities. The earliest complaint was recorded September 24th upon the iPhone 5's release. While it remains to be determined what is behind the purported issue, it is believed that the problem is either related to the iPhone 5's tendency to misinterpret time signals or that multiple Verizon cell towers are simply delivering incorrect timing data.
For now, Apple and Verizon are yet to formally comment on the issue or propose possible fixes. It's likely that either the problem isn't widespread enough to lend clarity to the real culprit, or both sides are still blaming one another for the problem in question.
Source: Apple Support Communities
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