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  • Apple Releases Support Document About iPhone 5 Camera's 'Purple Haze'


    Complaints have been flying around the Internet since the release of the iPhone 5 about the camera having a “purple haze” when pointed near an extremely bright light source, such as the sun or a light bulb. Apple has just released a statement about the issue, stating that users should point their cameras at just a slightly different angle when the purple haze effect occurs:

    Originally Posted by Apple:
    Symptoms

    A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.

    Resolution

    Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.
    The issue appears to be a reaction from the bright light reflecting off of internal camera surfaces and eventually the sensor inside of the digital camera. Apple also attempts to say that every generation iPhone has this problem, although fails to cite it as a problem; rather, as a normality. We know from comparisons, such as the one below by Mashable, that the iPhone 4S does not appear to have the same purple haze problem as the iPhone 5:



    For now, Apple doesn’t appear to be making any hints that they will be providing some sort of fix for the problem. From a merely speculative point of view, any attempt to fix the problem could possibly be part of a future software update that uses algorithms to help reduce the purple hue in the photograph as it is saved to the Camera Roll.

    If you are experiencing the purple haze on your new iPhone 5, then we would recommend taking Apple’s advice and taking the picture without a bright light source being just on the frame of the photograph. The purple haze does not appear to show up in photographs where a light source is not in direct view of the camera.

    Sources: Apple via AppleInsider
    This article was originally published in forum thread: Apple Releases Support Document About iPhone 5 Camera's 'Purple Haze' started by Anthony Bouchard View original post
    Comments 58 Comments
    1. Craids's Avatar
      Craids -
      I have an album I made while making a portfolio of kids volenteering at a park, it contains around 400 photos with many of them having the sun in them without any 'purple haze'. I tried it out with 3 other iPhone 5's and I don't see this issue.
    1. Anthony Bouchard's Avatar
      Anthony Bouchard -
      Quote Originally Posted by zakspop View Post
      A man goes in to see a doctor...
      The doctor asks "What is the problem?"
      The man replies "Doctor, it hurts when I do this...."
      The doctor says "That's easy to cure.... Just don't do that...."
      Makes perfect sense to me lol .

      It would hurt when you hit yourself with a baseball bat, so wouldn't it make sense to stop doing it?
    1. dsg's Avatar
      dsg -
      Quote Originally Posted by zakspop View Post
      A man goes in to see a doctor...
      The doctor asks "What is the problem?"
      The man replies "Doctor, it hurts when I do this...."
      The doctor says "That's easy to cure.... Just don't do that...."
      but he was prodding his right hand side, the doctor should have know it was appendicitus, the man died because it ruptured.
    1. piston597's Avatar
      piston597 -
      The problem is not the glass, its the sapphire lens, which causes the purple haze in direct sunlight. But being told to not point it that way is a poor excuse to their design flaw. Apple is having a tendency to use the "Your (insert verb here) wrong" excuse. Same with the aluminum being prone to scratches, in many cases out of the box directly from the manufacturer. Apple just excused that with "Anodized aluminum is soft and will scratch, its normal". They have to admit it is a design flaw that leads to the device getting scratched more than usual. Same with iOS 6 maps. Really Apple has gone downhill on quality control.
    1. Painkiller006's Avatar
      Painkiller006 -
      Quote Originally Posted by Craids View Post
      I have an album I made while making a portfolio of kids volenteering at a park, it contains around 400 photos with many of them having the sun in them without any 'purple haze'. I tried it out with 3 other iPhone 5's and I don't see this issue.
      Having an album containing around 400 pics of kids at a park....idk man, sounds kinda weird. Kinda sounds like something a pedo would do....On a side note, why on earth would you have a total of 4 iphones with you? Should of gotten an actual camera with that much money. If the other 3 phones weren't yours, still find it odd that people let you use their iphones to take pictures of kids. Your entire post sounds fishy, just saying
    1. Craids's Avatar
      Craids -
      Quote Originally Posted by Painkiller006 View Post
      Having an album containing around 400 pics of kids at a park....idk man, sounds kinda weird. Kinda sounds like something a pedo would do....On a side note, why on earth would you have a total of 4 iphones with you? Should of gotten an actual camera with that much money. If the other 3 phones weren't yours, still find it odd that people let you use their iphones to take pictures of kids. Your entire post sounds fishy, just saying
      Funny post, the other i5's are owned by a few of my friends who I asked to test out this when I found out about it 2 days ago. As for my album of children volenteering, it was for a portfolio I made for the local state park here. The camera for the i5 did extremely well and I got some really good shots that many people thought were done with a professional camera. I've seen hundreds of outside pictures with the i5, no purple haze. But hey, maybe it's just me and 4 other people.
    1. Spliff1's Avatar
      Spliff1 -
      Complaints have been flying around the Internet since the release of the iPhone 5 about the camera having a “purple haze” when pointed near an extremely bright light source

      My IPhone 5 does not do this sadly

      😉😉
    1. Christophxr's Avatar
      Christophxr -
      Though I have no interest in buying the iPhone 5 (I bought the 4S as my first iPhone specifically because I knew I was going to keep it for quite a while---it had everything that I wanted in a phone) the explosion over this is a bit ridiculous. I honestly do not see what the problem is. So I can't take pictures of the sun... Okay. I never have and don't think I ever will.

      If this were making normal pictures purple I could see that being an issue, but these are literally all pictures of the sun... I acknowledge that the glare turns purple instead of white when you take pictures of the sun, okay, but I don't acknowledge that there's anything wrong with that. You shouldn't be getting glare in your pictures in the first place... so who cares what color it is?

      The "antennagate" problem? That was a real problem. This? This is just retarded to blow up over.
    1. yimmortal's Avatar
      yimmortal -
      i'm a professional photographer www.michaelleggero.com here is the expert answer. this is a normal photographic condition called lens flare and chromatic aberration. any time you point a camera at the sun this will happen, some cameras handle it better than others but it is going to happen to one extent or another. even my professional cameras do this there is nothing they can do with any sort of update to firmware to fix this without affecting image quality in a negative way, so stop complaining or they might try to update it and that would give you the posiblility of a worse picture..

      also, if you look at the sample pictures in the article they were all taken at different times with the clouds and sun in a different position. that makes a big difference in what will happen to the light
    1. fleurya's Avatar
      fleurya -
      I don't think I would ever encounter this issue even if I had an affected handset because I typically use a minimal amount of brain power when taking photos and keep massive flare-causing light sources out of my exposures.

      Really, I can't believe a population that usually destroys their photos with crap like Instagram are complaining in the first place!
    1. Awdad724's Avatar
      Awdad724 -
      Quote Originally Posted by Anthony Bouchard View Post
      In my opinion, they are justified to inform customers that they are using the product incorrectly. If someone walks into Home Depot and buys a hammer and smacks their thumb instead of the nail they intended to hit, then the maker of the hammer has the right to say the hammer was used incorrectly when the user complains that the hammer hurt them and the nail wasn’t driven into the wood.

      In this case, it’s almost as simple as the hammer mentioned above. Consumer cameras are not made to be directly pointed at lights, just as hammers are not made to smack thumbs. Every camera in the world causes a glare when you shine it at a light, just as every hammer will hurt your thumb when you smack it. This is a drawback of using glass as the lens – glass is a shiny object and causes glare. In most photography courses, you’re going to be taught to take a picture with the light and not against it. There is a very important reasoning behind this logic – it creates better photos.

      Just my two cents.

      Hell yeah, it's about time someone understands.

      +1

      It's funny the blame gets put on the people that are skilled in every way possible to make a phone, the people complaining couldn't come close to understanding the complex skills it takes to design an iPhone like we have today.

      Quote Originally Posted by yimmortal View Post
      i'm a professional photographer www.michaelleggero.com here is the expert answer. this is a normal photographic condition called lens flare and chromatic aberration. any time you point a camera at the sun this will happen, some cameras handle it better than others but it is going to happen to one extent or another. even my professional cameras do this there is nothing they can do with any sort of update to firmware to fix this without affecting image quality in a negative way, so stop complaining or they might try to update it and that would give you the posiblility of a worse picture..

      also, if you look at the sample pictures in the article they were all taken at different times with the clouds and sun in a different position. that makes a big difference in what will happen to the light
      +1 we are slowly getting more people on the sight that know what the hell they are talking about..
    1. soldoutluck's Avatar
      soldoutluck -
      I'm glad I own multiple cameras for taking pictures... otherwise I would be upset . This is a Phone, if you want a DSLR quality pic, go buy a dslr camera. This is for taking a random stupid pic at the local Starbucks when you see something funny, and then posting it to twitter so you can act like everyone gives a crap about it, it's not for photo shoots.
    1. hitman10's Avatar
      hitman10 -
      I love my iphone 4s camera. Too bad the iphone 5 didnt sport a higher mp.
    1. Perceptum's Avatar
      Perceptum -
      Quote Originally Posted by ZipZapp View Post
      These issues are a result of Apple's limited testing before release. They are just too secret and the phones dont get put through proper testing.
      I have always believed this. It is the main reason why Apple deserves the bad press they are getting.
    1. Mrteacup's Avatar
      Mrteacup -
      I found no flaw in his analogy. It makes sense people aren't using their products right a lot of the time. If someone starts complaining the hammer is faulty or has a bad design because they hit their selves doesn't mean it's the hammer. Believe me If I get any other phone I can create similar effects!
    1. dsg's Avatar
      dsg -
      Quote Originally Posted by Mrteacup View Post
      I found no flaw in his analogy. It makes sense people aren't using their products right a lot of the time. If someone starts complaining the hammer is faulty or has a bad design because they hit their selves doesn't mean it's the hammer. Believe me If I get any other phone I can create similar effects!
      nobody will ever complain about a hammers manufacturing, they might get angry with it, feel a bit foolish but they won't complain to the manufacturer. Thats why it's a bad analogy
    1. alanjf's Avatar
      alanjf -
      Quote Originally Posted by Mrteacup View Post
      seriously i agree apple hasnt been on their game lately but still. Media just gives apple tons of crap you dont ever hear about all the crappy touchscreens millions of other smartphones have. or the fact that samsung/droid products are horrible at using ram and you constantly need to manually close apps because they dont have an os that auto controls ram use. there are plenty of problems with all phones. media just hates on apple because its so universal that people will view every article about it.
      No, no, and just plain NO. There is NOTHING what so ever wrong with scrutinizing a company and it's products that regards itself as being above everyone else, more refined, more polished, more upscale, etc. This is NOT about hate, so STOP that line of propaganda, please. Who ever is on top is always going to get the most attention. How often do you hear about fantastic plays or injuries in a minor league sports vs professional leagues? It's the same sort of difference. It's just completely daft and ignorant to think you have it both ways; you can't be both high profile AND be ignored at the same time.
    1. c0dy's Avatar
      c0dy -
      I never noticed this problem on my phone.

      But, I'm a GOOD photographer. I would never take a picture like the ones I've seen online with the purple lens flare.

      "You're telling me I can't take a picture of the brightest thing in our frickin galaxy? I want my money back." <- idiots.

      EDIT:

      and why bother comparing pics to a DSLR? Have y'all seen how big the Nikon D300 is? It's much much bigger than the iPhone, and it's JUST a camera. If you expect a your phone's pictures to compare to a DSLR's, you're a moron.