Users Experiencing Difficulty Trying to Unplug Apple's New Lightning Connector
Along with Apple’s new handsets, such as the iPhone 5 and iPod touch 5G, Apple ships a new sync cable called the Lightning Connector. It’s faster and smaller; the size allowed for Apple to pack more technology into the new generation iOS devices. The Lightning Connector is replacing the older 30-pin connector for future iOS devices.
Along with issues plaguing the iPhone 5 with scuffing
and issues causing the Maps application to not work as expected
, it appears that yet another issue is surfacing with another of Apple’s brand new products – the Lightning Connector.
Users are now reporting they are having trouble with the Lightning Connector’s USB end getting stuck in their computer’s USB port. In some cases, it was so extreme that it was necessary to take the machine to an Apple Store to have the USB end forcibly ejected from the machine.
cites the issue as a possible problem with the USB connector itself, as the security latches appear to be much deeper than the previous USB plug, causing too much bite:
Original 30-pin connector: top. New Lightning Connector: bottom. (via CNET)
If you are having similar problems, you should look into taking your cable to the Apple Store and see if you can get a replacement. The problems do not appear to be affecting everybody, so there is a chance you might get a better cable the second time around.