Last week, ModMyi reported that iPhone 5 customers were bringing their iPhone 5 units home to find scuffmarks all over the aluminum band right out of the manufacturer’s box. The issue was prevalent with the black and white models of the iPhone 5, though because of the natural color of aluminum, the issue was much easier to see on the black iPhone 5 because it shined right through the colored coating.
Example of a scuffed iPhone 5 right out of the box.
As a major issue that might just be recognized as easily as the iPhone 4’s antenna issue, Apple’s senior vice president of marketing, Phil Schiller, has begun to comment on the issue. Schiller is quoted by 9to5Mac responding to a user that asked about the issue:
Originally Posted by iPhone 5 Customer
Originally Posted by Phil Schiller
For now, if you do experience any scuffmarks right out of the box, you will be able to return the iPhone 5 unit to the store you bought it from for a replacement. This may be the only fix for now, as Apple hasn’t revealed any plans to look into the issue just yet.