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  • Wi-Fi Speed and Connectivity Issues Plague Some iPhone 5 Users

    As more consumers tend to get their hands on an iPhone 5, more issues seem to be surfacing with the device. New reports are coming in of customers having a problem with the iPhone 5ís Wi-Fi connectivity. Many users are continually complaining about slow to no Wi-Fi connectivity while others are reporting simply slower-than-normal activity on the device. Users have been able to isolate their problem to when they connect to WPA2 encrypted Wi-Fi routers and found that moving to the much less secure WEP encryption or being unprotected can help resolve the issue for now.

    Since most Apple stores have unprotected Wi-Fi, the issue may not show up at all in-store. While some users said getting a replacement from Apple fixed the issue, others are reporting no success after getting a replacement unit either. It should be noted that there may be multiple Wi-Fi related issues that could be affecting users. Threads on the Apple discussion forums reflect the same issues among many customers.

    One Apple forum goer received confirmation from AppleCare that Apple seems to be aware of the issue but does not have a resolution available yet. He mentioned the following:

    Just spoke with iPhone AppleCare and they are definitely aware of the problem and Apple engineers are working on it. I asked if it was hardware or software related and she said the WPA2 issue seems to be software based and the non-connecting issue may be hardware based, but that they are still trying to identify the cause.
    According to the AppleCare representative, the issue is still being worked on and seems to only affect a small minority of iPhone 5 owners.

    Have any of you experienced any issues with your Wi-Fi connectivity on your iPhone 5?

    Source: Apple Discussion Forums (1) (2) via MacRumors
    This article was originally published in forum thread: Wi-Fi Speed and Connectivity Issues Plague Some iPhone 5 Users started by Akshay Masand View original post
    Comments 43 Comments
    1. Saved0ne's Avatar
      Saved0ne -
      it's weird, i had the same results a few times yesterday when i was on LTE, but it was insanely fast... haha. i love the speed of it, it's crazy, but doesn't 'read' to be as fast as it does.

      better to have it that fast and say its not, then visi versi.
    1. ruth_holloway's Avatar
      ruth_holloway -
      That's why i didn't buy iPhone 5, when my friend was buying.
      Thank God.
    1. subywrex's Avatar
      subywrex -
      Quote Originally Posted by ruth_holloway View Post
      That's why i didn't buy iPhone 5, when my friend was buying.
      Thank God.
      I know thank god you didn't buy a super awesome phone. Just so you know people on other devices on ios6 are reporting wifi issues as well.

      Also not everyone has the issue but yeah it was good you waited. Lol