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  • Customers Finding Scuffs on Their Unpackaged iPhone 5 Units


    The iPhone 5 is a hot-seller, having shattered the record for iPhone pre-order sales and also becoming sold out in many stores around the US within hours of its first day of being officially launched. For most people, the iPhone 5 was a worth-while purchase, but some are finding that there may be some issues that need to be rectified as soon as possible.

    As it appears, many people are taking their iPhone 5 units out of the box to find scuff-marks in the metal of the device. Notably so, these markings are from the factory and are not a result of user error. Pictured above is a prime example, where you can clearly see the metal shine through the black coloring due to an imperfection in the coloring.

    The problem is affecting both the black and white models of the iPhone 5, but due to the natural color of the metals used in the iPhone 5, the shine is noticeably easier to see on the black iPhone 5. Because of many Apple device users' meticulous attention to detail, the scuff marks are leaving buyers resentful of their purchases and they are now reluctantly dealing with a pre-damaged iPhone 5 unit.

    If you’ve ordered an iPhone 5 recently, there is a chance that yours may end up in your hands with a scuff mark similar to those being reported. It might even be possible that you received yours on opening day and just haven't noticed it yet. Citing AppleInsider, it is not yet known what is causing the issue. Hopefully it will get some attention before too many more units are shipped out from the factory like this.

    Has your iPhone 5 been affected?

    Sources: AppleInsider
    This article was originally published in forum thread: Customers Finding Scuffs on Their Unpackaged iPhone 5 Units started by Anthony Bouchard View original post
    Comments 64 Comments
    1. ZXMustang's Avatar
      ZXMustang -
      I just took mine to the apple store and they went through 4 of their reburb stock before they found one that was perfect with no gashes or scratches. Wow. What an ordeal.
    1. EVO's Avatar
      EVO -
      Quote Originally Posted by ZXMustang View Post
      I just took mine to the apple store and they went through 4 of their reburb stock before they found one that was perfect with no gashes or scratches. Wow. What an ordeal.
      wow you're lucky, those monkeys only allowed me to open 2, and I had to try another apple store
    1. evolution83's Avatar
      evolution83 -
      Quote Originally Posted by ZXMustang View Post
      I just took mine to the apple store and they went through 4 of their reburb stock before they found one that was perfect with no gashes or scratches. Wow. What an ordeal.
      Refurb? Do they even have those yet?
    1. ZXMustang's Avatar
      ZXMustang -
      Quote Originally Posted by evolution83 View Post
      Refurb? Do they even have those yet?
      Not refurb in that sense but they were new phones in the little white boxes. Non retail stock. But as of now they are all new phones. No real refurb stock because they are so new.