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  • Apple Supposedly "Working Hard" to Fix Issues in Maps App

    Google Maps building data on the left compared to Apple's Maps app building data on the right

    Apple’s new Maps app introduced with iOS 6 is a hot topic that many people are complaining about. The Cupertino California company issued a statement after numerous complaints stating that its service is a work in progress and that it will get better with time. Apple spokesperson Trudy Miller recently said the following to All Things D:

    Customers around the world are upgrading to iOS 6 with over 200 new features including Apple Maps, our first map service ... We are excited to offer this service with innovative new features like Flyover, turn by turn navigation, and Siri integration. We launched this new map service knowing it is a major initiative and that we are just getting started with it. Maps is a cloud-based solution and the more people use it, the better it will get. We appreciate all of the customer feedback and are working hard to make the customer experience even better.
    The new Maps app found in iOS 6 replaced Google Maps, the service Apple has been using since the first iPhone’s launch in 2007. Although many review found Apple’s attempt of the mapping service to commendable, it was pointed out that it is not as nearly as functional as the more honed service that Google provides. Examples of issues with the new Maps app include the fact that it doesn’t support transit routes out of the box and the flyover feature, while impressive, is limited.

    Many iOS 6 users have been continually reporting inaccuracies with the new service, including misrepresented locations, place names and incorrect business listings. There have been reports of incomplete mapping data, bugs in Flyover rendering and a gross lack of specific building data that iOS users have come to expect from the Google Maps app. These shortfalls are a bit expected from a new product, especially when everyone is comparing it to a well-established service such as Google Maps, which has seen constant upgrades and tweaks for almost a decade at this point.

    According to the folks over at All Things D, Apple is keeping the team that works on the Maps app “under lockdown” to fix some of the larger errors that are apparent in the new app. It’s still unlikely that any significant changes will be made in the near future though. We’ll have to see what is fixed and how long it takes by being patient.

    Source: All Things D
    This article was originally published in forum thread: Apple Supposedly "Working Hard" to Fix Issues in Maps App started by Akshay Masand View original post
    Comments 35 Comments
    1. mj0528's Avatar
      mj0528 -
      Navigon ftw!
    1. Goliegold29's Avatar
      Goliegold29 -
      apple should hire the people that made the Waze app and add there 3D tech, problem solved. i hope apple is reading this i should be getting paid for recruiting lol
    1. ZSakowski's Avatar
      ZSakowski -
      Quote Originally Posted by Goliegold29 View Post
      apple should hire the people that made the Waze app and add there 3D tech, problem solved. i hope apple is reading this i should be getting paid for recruiting lol
      Agreed! Waze is pretty BADASS!
    1. mallenass's Avatar
      mallenass -
    1. confucious's Avatar
      confucious -
      I tried using iOS 6 maps as sat nav in the car yesterday. It is truly awful compared to CoPilot!
      The screen turns of (CoPilot keeps the screen on) it doesn't reroute if you go off the route and looks like one of the very basic satnavs that have been available for free for ages. People who are impressed by this must have lead a very sheltered life...
    1. Tperry's Avatar
      Tperry -
      Quote Originally Posted by confucious View Post
      I tried using iOS 6 maps as sat nav in the car yesterday. It is truly awful compared to CoPilot!
      The screen turns of (CoPilot keeps the screen on) it doesn't reroute if you go off the route and looks like one of the very basic satnavs that have been available for free for ages. People who are impressed by this must have lead a very sheltered life...
      It doesn't do simple re-routing? Haven't tried it yet, but if not, that is SERIOUSLY lame. But, I would not really expect much less from Apple as it appears when they feel threatened they lash out, either by lawsuit or withdrawing an application from inclusion. The Google maps turn by turn application lack was not a maps problem but an Apple problem.
    1. virtualcappy's Avatar
      virtualcappy -
      Quote Originally Posted by Tperry View Post
      It doesn't do simple re-routing? Haven't tried it yet, but if not, that is SERIOUSLY lame. But, I would not really expect much less from Apple as it appears when they feel threatened they lash out, either by lawsuit or withdrawing an application from inclusion. The Google maps turn by turn application lack was not a maps problem but an Apple problem.
      Just tried it out for a short trip and I was pretty impressed. Didn't test out the re-routing but I highly doubt it lacks that feature. Will try later. Compared to navigon it's a much more spartan experience. Navigon has truly great graphics. But I like the voice command option... I tested 'give me directions to the Empire State Building in New York new York' (i live in CA). Took about 5 seconds to calculate a new route and give my first direction. I have to say the noise cancelation is pretty good because I was going about 40 mph. My 4s couldn't do that unless I was using the bt headset.

      I suspect I'll use it more than navigon because its so simple. Anyone know what happens if you lose your signal in the middle of a road trip? Does it save the directions to memory? Maybe that's why the graphics are so thin for the turn by turn compared to the incredible graphics of the actual map program.
    1. confucious's Avatar
      confucious -
      Outside the USA the maps are so bad you can't rely on it.

      Apple have really dropped the ball on this one. People waiting for the iPhone 5 and unsure about Android are not going to be impressed. I'm sure the 5 wil be a massive success, but can't help thinking that for waverers this just makes Android look a better option.
    1. virtualcappy's Avatar
      virtualcappy -
      Not sure it really hurts them as long as they get the google maps app into the App Store soon. If Google was smart they'd dragged their feet a bit on that to see how public opinion shakes out on the maps app. In Bay Area Ca the Apple maps blow google maps out of the water. I was pretty sold the first time I saw a 3d fly over Coit tower in City View streamed over AirPlay to my TV. On the other hand, i can see wanting good ol google maps if you aren't in an area that's well covered for the time being.

      I've been using Sparrow for email instead of the stock iOS mail client for a while now - I don't see that using a third party maps app is a big deal if that's your preference. Certainly wouldn't influence me to use an inferior phone...
    1. Tperry's Avatar
      Tperry -
      Quote Originally Posted by virtualcappy View Post
      On the other hand, i can see wanting good ol google maps if you aren't in an area that's well covered for the time being.

      I've been using Sparrow for email instead of the stock iOS mail client for a while now - I don't see that using a third party maps app is a big deal if that's your preference. Certainly wouldn't influence me to use an inferior phone...
      Which is probably a majority of the US and the world.

      I'm assuming you've used both Android nd IOS devices by your comment. Out of curiosity, which Android devices have you owned and personally used?
    1. virtualcappy's Avatar
      virtualcappy -
      Quote Originally Posted by Tperry View Post
      Which is probably a majority of the US and the world.

      I'm assuming you've used both Android nd IOS devices by your comment. Out of curiosity, which Android devices have you owned and personally used?
      You know what they say about assumptions...

      To clear up a bit of mis-info in this thread, apple maps definitely does re-routing quickly and easily. And it does not go into autolock - the application overrides the autolock and remains on while giving directions. In fact, a neat feature is that if you press the sleep button to turn it off while taking directions, it turns on briefly to let you know when a turn approaches, and then turns back off. Very slick.
    1. confucious's Avatar
      confucious -
      Quote Originally Posted by virtualcappy View Post
      You know what they say about assumptions...

      To clear up a bit of mis-info in this thread, apple maps definitely does re-routing quickly and easily. And it does not go into autolock - the application overrides the autolock and remains on while giving directions. In fact, a neat feature is that if you press the sleep button to turn it off while taking directions, it turns on briefly to let you know when a turn approaches, and then turns back off. Very slick.
      That certainly wasn't my experience on my iPhone 4.
      ReRouting did not appear to work and the phone kept on going to sleep making it unusable. Maybe it only does not go to sleep on the devices where voice guidance is enabled?
    1. virtualcappy's Avatar
      virtualcappy -
      Quote Originally Posted by confucious View Post
      That certainly wasn't my experience on my iPhone 4.
      ReRouting did not appear to work and the phone kept on going to sleep making it unusable. Maybe it only does not go to sleep on the devices where voice guidance is enabled?
      Only talking about 5, haven't tried ios6 on any other device. If that's the case though I'd be sticking with navigon on older devices...
    1. mdc04's Avatar
      mdc04 -
      @mallenass
      LOL good stuff.

      I really hope Apple approve Google Map app!