Apple

Why not just tell their minions to buy new externals? Isn't that Apple's usual thing to do. I mean, Jobs told you all that you were just holding the iPhone 4 wrong and there was no antennae issue.

I had no issue with "holding the iPhone 4 wrong," nor did many of my relatives and friends. His response was to a blown-out-of-proportion p.r. issue. If you notice, less than (much less than) one percent of iPhone 4 purchasers ever returned their phones.

As to the rest, I'm no fan boy- I railed against 10.6 and its destruction of many of my firewire peripherals' functionality. But the above story seems reasonable, given the thinness of the machine. Something had to give, and I guess if you want a really thin machine, you can pony up thirty bucks for an adapter.

Originally Posted by mr117

I had no issue with "holding the iPhone 4 wrong," nor did many of my relatives and friends. His response was to a blown-out-of-proportion p.r. issue. If you notice, less than (much less than) one percent of iPhone 4 purchasers ever returned their phones.

I could replicate the issue on demand to anyone. I was on 5.1.1 and this was in June (I have a 4S now). I went in to apple and told the nice lady I was experiencing the death grip and would like some help. She literally told me "Oh no you are not experiencing the death grip". I may be 17, but I'm top 5% of my class. She was in her late 30s-40s, and working in retail? First time any store employee ever offended me. Theres no need to treat me like a 4 year old. She pointed me back to the genius bar and they simply told me I was out of warranty (after checking the headphone jack and dock connector lol). So I filed in the class-action suit. If they don't want to give me a bumper that costs $0.99 to make, I'll take the $15 from the lawsuit.

You filed a class action suit? How? Who filed it for you, as you are under 18? Also, you filed a court case (assuming you did) over a cheap bumper? Did you consider simply... holding the phone in a slightly different manner? A friend of mine has a BlackBerry, and he showed me how changing how he held it caused the signal bars to fluctuate. I have never had an issue with this, nor have the people I know who have i4's (10-20 of them). Could it happen? Sure. But, if I did have this problem, I would see if holding the phone slightly differently would help. Rather than file a class action suit (which has already been filed, basically failed, and the free bumper program is over). Also, you don't say how old your i4 is, but Apple did change antennae placement to a degree with later runs. If you have the early version (I do), why didn't you jump on the suit already in progress back then? If a later version, there shouldn't be a problem. Unless you are purposely holding the phone in a way to accentuate the loss of signal, which is possible with most smart phones.

As to a rude employee, I'm sorry if that was the case. I've never had a bad experience in an Apple Store (in terms or rudeness).

Im setting up a new Air now with the Gigabite Ethernet..pretty sweet!