Apple

I'm not really on Samsung's side on this, but oh my god customers are stupid. How did they even buy the tablet without naming the item, those Best Buy reps aren't doing their jobs right! Wouldn't the customer say "Hi, I want that one" *points at Samsung tablet* "I want to buy that iPad." I guess some people could really just go and say they want "that tablet" and just walk away to check out, with the box that says Samsung on it.

Originally Posted by i.Annie

I'm not really on Samsung's side on this, but oh my god customers are stupid. How did they even buy the tablet without naming the item, those Best Buy reps aren't doing their jobs right! Wouldn't the customer say "Hi, I want that one" *points at Samsung tablet* "I want to buy that iPad." I guess some people could really just go and say they want "that tablet" and just walk away to check out, with the box that says Samsung on it.

I agree. Should read "Dumbasses return tablets".

Originally Posted by i.Annie

How did they even buy the tablet without naming the item, those Best Buy reps aren't doing their jobs right!

Or, it could have been online purchases; it doesn't state one way or another if they were in store or not. I'm not sure how Best Buy reps - myself being a recently former one - wouldn't be doing their jobs right. Some stores do set tablets out in traps (be it box traps or spider traps) for their "grab and go" customers, with employees never having the chance to talk to these customers to make sure they're getting the right item they want.

Customer don't read a damned thing. They look for a price tag and an image of what they want; they don't read, and I've seen it happen many times over in my nearly 5 years working in retail.

All I can say is "WOW"...

Originally Posted by itaintrite

I agree. Should read "Dumbasses return tablets".

Yeah, dumbass customers I reckon. Some people eh!

Samsung should flip this, saying because Best Buy's return policy requires a reason they used the excuse popularized by Apple to return Samsung product.
Or it could be Apple employee that did this to justify Apple's claim.

I've got family members (mostly older ones) that call their android phones iPhones and have very cheap knockoff tablets that barely work and call them iPads. It's almost like apples product names are ending up like Kleenex or bandaid to them

Just shows that idiots are born every minute. These people aren't smart enough to own a tablet.

Not only does the whole Samsung logo on the top of the tablet gives it away, but also the name on the god damn receipt. Did these customers read their receipt? God I wonder how messed up their bank statements must if they are this careless with their big purchases.

Luckily they did not bought dummy iPad.....

But they just use 1001 reason to get refund....they are not dumbass customers, only because they bought "Dumbasses tablets"

These customers are not necessarily stupid (although it is fun to call them stupid). I would bet that many of these tablets bought "mistakingly" were bought as gifts.

A grandma goes in to Best Buy, obviously not tech savy, and tells the Best Buy employee they want to buy a iPad for their granddaughter/grandson. The sales associate could either A: Be out of iPads, but still wants to make a sale to help their sales numbers, so tells granny "we are out of iPads, but this product here is pretty much the exact same thing. Trust me... they will love it". What is granny gonna do? It looks virtually the same to her as the pictures of the iPad she has seen. She doesn't know any better, and certainly doesn't want to walk away empty handed, especially after causing 6 car accidents on her 10 minute drive to Best Buy.

Or B: The best buy sales associate is biased (hates Apple), and talks granny into buying a droid tablet. Telling her it's newer, faster, and the "next big thing"....And just like that, poor granny is duped into buying a knockoff iPad (a droid tablet).

I know many of these best buy employees are biased (goes both ways, I know) and I wouldn't be surprised if there have been ALOT of customers tricked into buying fake iPads (again...Droid tablets), only to later be returned once the gift recipient receives their "gift", and realizes the mistake poor ol granny made....poor granny.

Originally Posted by iLoveWindows&iPhone

These customers are not necessarily stupid (although it is fun to call them stupid). I would bet that many of these tablets bought "mistakingly" were bought as gifts.

A grandma goes in to Best Buy, obviously not tech savy, and tells the Best Buy employee they want to buy a iPad for their granddaughter/grandson. The sales associate could either A: Be out of iPads, but still wants to make a sale to help their sales numbers, so tells granny "we are out of iPads, but this product here is pretty much the exact same thing. Trust me... they will love it". What is granny gonna do? It looks virtually the same to her as the pictures of the iPad she has seen. She doesn't know any better, and certainly doesn't want to walk away empty handed, especially after causing 6 car accidents on her 10 minute drive to Best Buy.

Or B: The best buy sales associate is biased (hates Apple), and talks granny into buying a droid tablet. Telling her it's newer, faster, and the "next big thing"....And just like that, poor granny is duped into buying a knockoff iPad (a droid tablet).

I know many of these best buy employees are biased (goes both ways, I know) and I wouldn't be surprised if there have been ALOT of customers tricked into buying fake iPads (again...Droid tablets), only to later be returned once the gift recipient receives their "gift", and realizes the mistake poor ol granny made....poor granny.

Damn you Granny scourge of the universe lol

Well all people now a days think that any tablet is an iPad because iPad is a more well known name and today's marketshare is made up of mostly idiots who don't understand technology well enough to tell the difference so that is a completely unfair advantage that crapple has now gained.

Originally Posted by bmwraw8482

I've got family members (mostly older ones) that call their android phones iPhones and have very cheap knockoff tablets that barely work and call them iPads. It's almost like apples product names are ending up like Kleenex or bandaid to them

That started years ago with the "iPod", too this very day many people refer to their various branded MP3 players as iPods. And trust me, Apple loves every bit of that with good reason.

Interesting this came out today as I just saw someone holding a Samsung tablet which I initially thought was an oversized iPhone. And I'm not one who has really taken apple's claims seriously... Just saying I was surprised at my initial take on that tablet.... That it was an apple product

It says "IPAD" on the box with a giant Apple logo, pretty hard to screw that up.

Originally Posted by iLoveWindows&iPhone

These customers are not necessarily stupid (although it is fun to call them stupid). I would bet that many of these tablets bought "mistakingly" were bought as gifts.

A grandma goes in to Best Buy, obviously not tech savy, and tells the Best Buy employee they want to buy a iPad for their granddaughter/grandson. The sales associate could either A: Be out of iPads, but still wants to make a sale to help their sales numbers, so tells granny "we are out of iPads, but this product here is pretty much the exact same thing. Trust me... they will love it". What is granny gonna do? It looks virtually the same to her as the pictures of the iPad she has seen. She doesn't know any better, and certainly doesn't want to walk away empty handed, especially after causing 6 car accidents on her 10 minute drive to Best Buy.

Or B: The best buy sales associate is biased (hates Apple), and talks granny into buying a droid tablet. Telling her it's newer, faster, and the "next big thing"....And just like that, poor granny is duped into buying a knockoff iPad (a droid tablet).

I know many of these best buy employees are biased (goes both ways, I know) and I wouldn't be surprised if there have been ALOT of customers tricked into buying fake iPads (again...Droid tablets), only to later be returned once the gift recipient receives their "gift", and realizes the mistake poor ol granny made....poor granny.

I hear what you are saying. I would say people who don't know jack squat about tech products should stick to purchasing gift cards.

I do not see how this was Samsungs fault. Not there fault a lot of folks are retards and don't read the box of the product they purchase.

comments longer than 1.5 inches should be deleted.

Originally Posted by Nintendo Tim

Or, it could have been online purchases; it doesn't state one way or another if they were in store or not. I'm not sure how Best Buy reps - myself being a recently former one - wouldn't be doing their jobs right. Some stores do set tablets out in traps (be it box traps or spider traps) for their "grab and go" customers, with employees never having the chance to talk to these customers to make sure they're getting the right item they want.

Customer don't read a damned thing. They look for a price tag and an image of what they want; they don't read, and I've seen it happen many times over in my nearly 5 years working in retail.

Exactly. If one makes a blind or hasty purchase, then they only have themselves to blame. There is no conceivable way to make this mistake if one actually reads what it says on the box, shelf label, or online description.