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  • Consumer Reports 'Lab Tests' Find Death Grip in Verizon iPhone

    Our friends at Consumer Reports are at it again. On Friday, the venerable consumer advocate publication took aim at the Verizon iPhone. As with its "lab tests" that similarly prompted the magazine to withdraw its recommendation of the iPhone 4 at the height of Antennagate, the publication is once again slamming the popular Apple smartphone. This time, the Verizon iPhone is the target.

    The Verizon iPhone 4 has a problem that could cause the phone to drop calls, or be unable to place calls, in weak signal conditions, Consumer Reports engineers have found in lab tests.
    Essentially hearkening back to claims that the iPhone 4 suffers from the "death grip" phenomenon, Consumer Reports wants readers to know that the CDMA Verizon iPhone has the same problem. "When we placed the Verizon iPhone 4 into the Apple iPhone 4 Bumper," the report noted, "the problem was essentially eliminated, as it was in our original tests of the AT&T iPhone, when it was placed into a Bumper."

    Ultimately, however, it seems that Consumer Reports has achieved little other than to draw criticism toward its own credibility. As millions of satisfied AT&T and Verizon customers can arrest, the iPhone 4 is not a fatally flawed device undeserving of recommendation. While yours truly won't go as far as to question the integrity of the report and their underlying "tests," some Apple fans - notwithstanding their obvious bias - believe editors at Consumer Reports enjoyed the global attention their publication received last year in the wake of Antennagate. And while Consumer Reports may truly believe that their non-recommendation of the iPhone 4 is warranted, they all but certainly also love the attention they receive when the "Death Grip" is discussed in their publications.

    Consumer Reports
    This article was originally published in forum thread: Consumer Reports 'Lab Tests' Find Death Grip in Verizon iPhone started by Michael Essany View original post
    Comments 77 Comments
    1. iDeadman's Avatar
      iDeadman -
      Haters are just searching for problems, every device on the planet has a f***ing problem or two. Last week my lab did a test too, apparently if you put an iPhone under water it will NOT allow you to make a call....someone call consumer report.
    1. mr117's Avatar
      mr117 -
      "This is true but the phones affected is most to All of them, its been proven to me."

      You came to my house and then followed me around all day while I made calls and noted down when I had a "death-grip" experience? Probably not, but even if you had you'd have no data because MY PHONE DOES NOT DROP CALLS. Period. I've had it since last summer, and it has dropped a total of two (2) calls- one to my son, using HIS i4 400 miles away in his house that kills cell phone signals (we've had issues with my Razr, my 3G, my 3GS, his RAZR, his 2G, his 3G, his 3GS, and now the i4) and once to a land line. That's twice in about eight (8) months. My RAZR dropped more than that back before I ever got an iPhone. So your having it "proven" to you is nice, but that's just, like, your opinion, man.
    1. steve-z17's Avatar
      steve-z17 -
      Quote Originally Posted by DRFP View Post
      Stop making excuses..... At the AT&T the Iphone4 was the only phone that DID THIS, Not the Captivate, not HTC Aria, Not Motorola Flipside, not the BlackBerry Curve, none of these phones, held at the bottom or encased in my hands loss a Bar at the AT&T store, yet the Iphone 4 did, holding the bottom we saw 1 then 2 bars disappear like magic!

      Yet I just bought an Iphone 4 because I keep it in a case and that insulates it and you do not loose bars,

      But just because Steve said other phones ( he did not mention which mind you) does not mean its true............So far I have not found a Current phone that was engineered as "ART" that does this except for the Iphone............

      The Iphone4 has a design flaw you should learn to accept it and move on ( stop saying its normal because "Other phones have it too" they don't)
      So just because it didn't do it to some phones you tried it on doesn't mean it doesn't happen to others....I've had it happen on a few phones that I tried it on. And if you read my post you would see that I could care less which phones do and that everyone needs to move on!
    1. GmAz's Avatar
      GmAz -
      Quote Originally Posted by zeroskater61 View Post
      Ummmm hello same damn phone just different network. Yah a few things were swapped around for the device to work on verizon but it wasn't ment to make the issue go away.

      Am in AT&T by the way.
      Same phone that was supposed to have the antenna issue fixed. Its not fixed and it is a problem. I don't care though, won't own one ever.
    1. Tidbits's Avatar
      Tidbits -
      The nexus one suffers from the same thing. I have owned one and if you cover the bottom it'll lose signal and drop calls. If you don't believe me that is fine. There IS a 70 page thread about it(last time I check) about it on Google help forums.
    1. santacruzlocal's Avatar
      santacruzlocal -
      Why is everyone's new Favorite word ... "FANBOY" it's really annoying
    1. staterunner180's Avatar
      staterunner180 -
      I have the Verizon iPhone and have never had an issue with this. If you go to their site and read the whole report, you'll find out that they say something along the lines of, 'the phone itself still loses signal, but most users will no notice the drop in signal because it's so small.' So in essence, unless you're in an extremely low service situation, for some reason DON'T have a case on your $200 phone, AND are holding it in an extremely awkward position, then you wont notice the drop in signal.
    1. nicrfe's Avatar
      nicrfe -
      I love my iPhone 4 but I can admit it's 2 faults (death grip and prox sensor)

      Can you?
    1. redhotlog's Avatar
      redhotlog -
      "Hold it different" --Steve Jobs

      There you go. Found the no hastle fix you were looking for.
    1. Rob2G's Avatar
      Rob2G -
      Quote Originally Posted by nicrfe View Post
      I love my iPhone 4 but I can admit it's 2 faults (death grip and prox sensor)

      Can you?
      I don't have either issue.
    1. mhtruth's Avatar
      mhtruth -
      NOT FIXED...the 4.1 software was suppose to make it better and it did a little, but its not fixed. The 4.1 software also made my keyboard touch a little off... i press "A" and I get "S" way more often.
    1. 14u2nv's Avatar
      14u2nv -
      The updates fixed my prox issue, hasn't lit up on me once since (couple months now). It was to the point that I was muting people every single call, and now I'm happy.

      As for the death grip, just mentioning it brings out all the trolls huh, lol. I like my bumper, it's way less bulky than those stupid otterboxes.
    1. nicrfe's Avatar
      nicrfe -
      Quote Originally Posted by Rob2G View Post
      I don't have either issue.
      So you can not admit it.

      Good going dude. You may be the only one with a non exposed antenna on an iPhone 4 or your post is bs.
      Maybe you never grip the phone in the incorrect way but If you own the phone you own a phone with an issue. I am sure of it. I happen to be an electrical engineer but this idea is basic. I am sure you can understand it if you just take your head out of Steve jobs *** for a second. Again I love my iPhone 4 but come on it's a flaw; being one of only 2 flaws it's not a big deal.
      Be a man about it and admit the flaw. Then defend the product.
    1. CaptainChaos's Avatar
      CaptainChaos -
      It amazes me as to how many people sit here and defend a flawed phone. If you bought a brand new car and the blinker wouldn't ever turn off would you defend it? How about a can opener that almost finishes opening cans? These are phones first and foremost, but they fail at the very thing they are supposed to excel at. Buy a bumper! Buy a bumper! What a bunch of sheep.
    1. landon418's Avatar
      landon418 -
      My dad has the iphone4 on verizon and the "death grip" is not really a problem i rarely notice it!
    1. Dazz187s's Avatar
      Dazz187s -
      F Mike geekess, bet he uses the iPhone 4.
    1. sziklassy's Avatar
      sziklassy -
      Quote Originally Posted by vantheman169 View Post
      Leave it to Consumer Reports (the iPhone Haters) to find this. Can't this rumor be squashed already? Doesn't every phone have this vulnerability to some extent?
      How, exactly, is this a rumor? People are reporting flaws in the (technically) new phone that hit Verizon. Yes, they have something BAD to say about it. Why cover it up?

      Quote Originally Posted by ohthatguyagain View Post
      Every major smart phone in existence suffers antennagate to some extent when held directly in-hand versus a case. Thousands of tests back this data up. Google it. Find out for yourself. Don't just take anybody's word for it: the search box on your browser is like 500 pixels away. Seriously.
      Every major smart phone? Your google search must be broken. And fwiw, even the ones that do have this problem, don't tend to drop you from full to zero bars. I've seen plenty of iPhones 4s do that...
    1. TheJailbreakGenius's Avatar
      TheJailbreakGenius -
      Lab as in "we wrapped the iPhone in tin foil, put it in a wire cage, wrapped that in tin foil, put it in a fish tank, put the fish tank in a coffin, burned the coffin until it melted, and then squeezed the ashes as hard as we could, but only after we transported them to the moon. We got bad reception!"
    1. TheJailbreakGenius's Avatar
      TheJailbreakGenius -
      Quote Originally Posted by yair_213 View Post
      Who cares? I got iPhone 4 n im happy. Stop talking crap and go vibrate your phone
      You literally just made my day.
    1. TheJailbreakGenius's Avatar
      TheJailbreakGenius -
      Quote Originally Posted by DRFP View Post
      Didn't happen as I posted above, you can say this yet its not true, not one smart phone I tested in the AT&T store did the same thing,

      the antenna is in contact with the metal around the phone and when you hold the bottom of the phone you ground it out- dampen the signal, plain and simple, I know the technical knowledge here is varied, but to say every phone is just not true, some of the antenna's are placed in a way that this would never happen, and some phones only loose signal when put in a lead box or in an interior room with 3 feet of thick concrete surrounding them.

      Could I make a phone do this? Sure!
      Could I do it by just holding the bottom like I did with the Iphone4 in the store and then just holding all the other phones by the bottom? No Only the Iphone 4 did this, and it was reproducible because it has been per the evidence and the salesman did it for me first............Case closed move on.

      Just tired of the BS friend, Iphone4 has a flaw, we know but to keep posting "All other phones" have the same flaw is not a Fair statement.

      A better statement is:

      Yes this is a Flaw
      Other Phones have flaws too, some with the Antenna ( Not all)
      Iphone has great strengths
      battery life
      Small form factor
      great camera
      Largest App store

      on and on

      the antenna is a small issue

      But why did I not get a free bumper when I paid my 399 for my Phone at AT&T? Hmm
      U don't deserve it. 