According to the lawsuit one of the plaintiffs complained they were unable to replicate the above commercial.
Apple found itself on the wrong side of a series of suits in March alleging the company misrepresented Siri in its advertisements. Apple vehemently denies the allegations.
The complaints culminated in a class action lawsuit requesting that Apple give iPhone owners 30 days to return their phones if they’re unhappy with Siri. Below is the motion to dismiss request Apple filed found by the Wall Street Journal.
They offer only general descriptions of Apple’s advertisements, incomplete summaries of Apple’s website materials, and vague descriptions of their alleged—and highly individualized—disappointment with Siri. Tellingly, although Plaintiffs claim they became dissatisfied with Siri’s performance “soon after” purchasing their iPhones, they made no attempt to avail themselves of Apple’s 30-day return policy or one-year warranty—which remains in effect. Instead, they seek to take an alleged personal grievance about the purported performance of a popular product and turn it into a nationwide class action under California’s consumer protection statutes. The Complaint does not come close to meeting the heavy burden necessary to sustain such claims.
Source: WSJ [via 9to5Mac]