The latest findings of a freshly released survey indicate that the Samsung Galaxy Tab return rate is vastly outpacing the rate at which Apple customers return their iPad. The inference, of course, is that iPad owners are significantly happier with their purchase than Samsung Galaxy tab owners are. But is that really true?
ITG Investment Research tracked point-of-sale data from nearly 6,000 wireless stores in the U.S. from the Galaxy Tabís November debut through Jan. 15 and found the device to have an unusually high return rate.
What very few Samsung-haters are pointing out, however, is that the tablet return rate is being driven by problems with Android in general, not just Samsung. Rhoda Alexander, an iSuppli analyst, said, "There are a lot of issues with Android tablets, not just Samsung." Nonetheless, many Wall Street analysts believe 2011 will be the year when Android tablets will collectively "make a dent in the iPad's dominance."