Unknown Hack Attacks Continue to Pilfer iTunes Accounts
According to an expanding number of complaints from iTunes customers, mysterious account hacks are responsible for vanishing gift card money that, presumably, can be chalked up to theft.
The latest wave of complaints suggests that Apple still has progress to make when it comes to limiting the damage that can be done by hackers determined to access accounts by unlawful methods, change the login credentials, and then steal any available funds linked to the account.
For now, Apple is sticking to its usual speaking points which acknowledge that the company "takes precautions to safeguard your personal information against loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction." But it remains to be seen exactly what Apple will do in the months ahead as a growing number of iTunes customers say they are experiencing everything from unauthorized app purchases to fraudulent credit card and PayPal charges.
According to Ty Miller, chief technology officer at Pure Hacking, Apple needs to do more than just refund violated customers as a way to to remedy these unfortunate situations.
"Either Apple has accepted the risk of the fraudulent transactions and they're happy to reimburse the money because it may cost a lot more to fix then they're actually losing. [Or] there is an inherent flaw in the way they have created the gift card numbers and it would take a serious overhaul of their systems to change how that actually works," Miller says.
, Apple Insider