iPhone 4S Enjoys a 96% Customer Approval Rating
Apple's new iPhone 4S is certainly off to a great start in terms of customer satisfaction. According to a new report from ChangeWave Research, the iPhone 4S enjoys the highest customer satisfaction rate of any new iPhone since the research firm began tracking iPhone user approval ratings.
ChangeWave's survey indicates that 96 percent of owners are "satisfied" with the device. More specifically, 77 percent of survey respondents consider themselves to be "very satisfied" with the Apple smartphone. 19 percent are "somewhat satisfied," while just 2 percent expressed that they were "unsatisfied" with the purchase.
These iPhone 4S satisfaction ratings are higher than those found in a July 2010 survey of iPhone 4 new owners, the report reads.
ChangeWave asked iPhone 4S owners about the specific features they like best about the device, and not surprisingly, Siri was the top choice garnering 49% of the vote. General ease of use came in a close second favorite feature at 39%, followed by the 8 Megapixel Camera with LED Flash (which earned 33% of the favorite feature vote).