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  • iPhone 4S Enjoys a 96% Customer Approval Rating


    Apple's new iPhone 4S is certainly off to a great start in terms of customer satisfaction. According to a new report from ChangeWave Research, the iPhone 4S enjoys the highest customer satisfaction rate of any new iPhone since the research firm began tracking iPhone user approval ratings.

    ChangeWave's survey indicates that 96 percent of owners are "satisfied" with the device. More specifically, 77 percent of survey respondents consider themselves to be "very satisfied" with the Apple smartphone. 19 percent are "somewhat satisfied," while just 2 percent expressed that they were "unsatisfied" with the purchase.

    These iPhone 4S satisfaction ratings are higher than those found in a July 2010 survey of iPhone 4 new owners, the report reads.

    ChangeWave asked iPhone 4S owners about the specific features they like best about the device, and not surprisingly, Siri was the top choice garnering 49% of the vote. General ease of use came in a close second favorite feature at 39%, followed by the 8 Megapixel Camera with LED Flash (which earned 33% of the favorite feature vote).

    Source: ChangeWave
    This article was originally published in forum thread: iPhone 4S Enjoys a 96% Customer Approval Rating started by Michael Essany View original post
    Comments 24 Comments
    1. virtualcappy's Avatar
      virtualcappy -
      Quote Originally Posted by bry2k2 View Post
      Somewhat satisified does not equal approval, it means they were not happy with it to some degree but decided it was probably better then their existing product. Also ease of use is not a feature it is a perception of how the device operates. Its good to see people are soaking up the Siri feature though, it was very nice of apple to steal a free app from its customers and essentially charge them $200 for it.
      What's the free app? Please don't say one of these cheesy vlingo-type products because Siri is much more. Voice activator was close but certainly not free.

      And Siri was $200? If so the real story was the free upgrade to a much faster, dual core processor and 8mp camera.

      Go away troll.
    1. dopydoo's Avatar
      dopydoo -
      Quote Originally Posted by bry2k2 View Post
      Your obviously someone that apple has by the short and curlies, someone who enjoys paying full price for half an upgraded phone. Apple should be disgusted with themselves for not even attempting to keep up with the competition. Oh wait, they don't have to, they'll just have their legal department check every little crevace of the competitions hardware find something they don't like and sue them off store shelves. Good thing that tactic only worked for a brief period. Oh **** Apple, looks like your gonna have to innovate rather then whine, ***** and complain about the competition doing a better job then you. Oh and stealing free apps from your customers and making them pay for new hardware to use them will only work so many times.
      Lol yes you can compare the 3GS to the 4s it's much better. 8 mega pixel on an iPhone is a great upgrade from 3GS and i4 daul core CPU lol it's much better and this post proves it bottom line 4s is a kicka55 phone tell the i5
    1. Moreno53's Avatar
      Moreno53 -
      Quote Originally Posted by bry2k2 View Post
      Your obviously someone that apple has by the short and curlies, someone who enjoys paying full price for half an upgraded phone. Apple should be disgusted with themselves for not even attempting to keep up with the competition. Oh wait, they don't have to, they'll just have their legal department check every little crevace of the competitions hardware find something they don't like and sue them off store shelves. Good thing that tactic only worked for a brief period. Oh **** Apple, looks like your gonna have to innovate rather then whine, ***** and complain about the competition doing a better job then you. Oh and stealing free apps from your customers and making them pay for new hardware to use them will only work so many times.
      Another self righteous dbag who thinks he knows what others should find appealing.
    1. amyking's Avatar
      amyking -
      is it true. because many friends of me did not want to buy iphone4s