Replacements for First-Gen iPod Nano Models at Risk of Overheating Begin Arriving
We previously wrote
about the announcement that Apple made regarding a worldwide replacement program for first-generation iPod Nano owners. The program was put into place to replace devices that had the possibility to overheat and in extreme cases, even catch fire. Apple decided to finally broaden their replacement program from Japan and South Korea and instituted it worldwide last week. It was unclear what type of replacement units the company would be sending back and while some hoped that they would receive newer-generation iPod Nano models, the replacement units are still first-generation iPod Nanos.
The new unit being sent out is an exact duplicate of the original iPod Nano in terms of color and capacity. The Cupertino giant is obviously sending back refurbished units for the replacements but the good news is that the company's standard refurbishment program includes the use of brand-new batteries and outer shells to make the device appear and function as if it is brand new. The devices being sent out don't seem to have the wear and tear of five to six years of usage, which is probably a better condition than many sent their devices in.
The replacement unit also comes with a 90-day warranty, which offers users a chance to make sure that everything is working properly upon receiving their unit. It is noted that any personalization (such as etched engravings) will not be included on the replacements. Many have complained about the short warranty on the returned units but from Apple's point of view, it makes perfect sense. For them to provide a better warranty on a product that is already this old would probably be difficult, considering they don't even produce the same models anymore. Having the replacement program and a 90-day warranty seems to be quite generous enough, at least in my opinion.
For those of you who sent in your first-generation iPod Nanos, have you received your replacement yet? How do you feel about the replacement program and the 90-day warranty? Share your experiences and thoughts below!