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  • Embarrassing Apple Retail Store Training Video Leaks


    Retail training videos are usually terrible, and embarrassing for everyone involved. Apple retail stores are no exception.

    Iím sure those involved in the video above prayed every night after filming this the video would be buried beneath the backyard wrestling and makeup tutorial videos of the Internets. Alas, it was not meant to be.

    MacRumors discovered the video and brought it back to life. The video lays out the APPLE retail strategy in a horrifically cheesy rap video that decides to include every stereotype associated with modern rap.
    • A - Approach the customer with a "warm welcome"
    • P - Position, Permission, Probe - Tell the customer what you want to do, ask permission, and then ask them questions to determine their needs.
    • P - Present the appropriate product solution that fits their needs.
    • L - Listen to their concerns.
    • E - End with a fond farewell and an invitation to return.

    Other official training videos reportedly exist, but none have leaked. I wish they would have. Or maybe I donít. They couldnít possibly be as bad as this. According to a MacRumors commenter the video was filmed after hours and shown once at a store meeting. The video was a personal project for a former employee and is not an official Apple retail video. Thank God. But, the video still does show the Apple BOH (back of house), which is off-limits to anyone except Apple employees.

    I can only hope other unofficial Apple videos exist and a war of poorly made Apple training videos is about to be unleashed on the Interwebs.

    Source: MacRumors
    This article was originally published in forum thread: Embarrassing Apple Retail Store Training Video Leaks started by Phillip Swanson View original post
    Comments 38 Comments
    1. DnBKiD521's Avatar
      DnBKiD521 -
      WTFail??! Bahahaha
    1. Aenima133's Avatar
      Aenima133 -
      wooooowww....
    1. mori's Avatar
      mori -
      Quote Originally Posted by Aenima133 View Post
      wooooowww....
      Lol. It's cheesy. But fun. I work for a big company as well and it's all business Always so serious
      This at least it's fun. For a companies to use it for training material. It's not that bad.
    1. boxxa's Avatar
      boxxa -
      Wow that was odd. It kinda reminded me of the CERN LHC rap for some reason.Large Hadron Rap - YouTube
    1. Bluprint's Avatar
      Bluprint -
      I don't like people that pretend to rap and it's usually corny but this video here, not only is it funny but the song is well done. Definitely a win, I would like to see the haters on here do better.
    1. dsjarvis's Avatar
      dsjarvis -
      why is this video embarrassing?
    1. Mr. Russian's Avatar
      Mr. Russian -
      the guy in the video kept on repeating himself lol
    1. KraXik's Avatar
      KraXik -
      I've seen the Enterprise-Rent-A-Car training video. It's worse. They try and make it like a sports review.

      Somewhere along the line you would have thought somebody would point out that these videos are terrible.
    1. ensigma's Avatar
      ensigma -
      Hahaha I know exactly which apple store that is too and the person in the video just so happens to be the store manager
    1. boxxa's Avatar
      boxxa -
      Quote Originally Posted by KraXik View Post
      I've seen the Enterprise-Rent-A-Car training video. It's worse. They try and make it like a sports review.

      Somewhere along the line you would have thought somebody would point out that these videos are terrible.
      There was totally a room of people who saw it and said "Ya that's awesome. Lets go with it."
    1. JoeStorm's Avatar
      JoeStorm -
      I made it through 4 seconds.
    1. s0ulp1xel's Avatar
      s0ulp1xel -
      LOL
    1. dakodasara's Avatar
      dakodasara -
      Made on a Mac.
    1. nerdofamnesia's Avatar
      nerdofamnesia -
      I wanna be in an Apple rap music video! That was awesome!!!
    1. ADF's Avatar
      ADF -
      This is just the beginning of Apples fall from grace.
    1. KraXik's Avatar
      KraXik -
      Quote Originally Posted by ADF View Post
      This is just the beginning of Apples fall from grace.
      Oh dear. Another one. Who keeps leaving the door open and letting them in? I bet it was Josh.....
    1. sziklassy's Avatar
      sziklassy -
      Quote Originally Posted by Bluprint View Post
      I don't like people that pretend to rap and it's usually corny but this video here, not only is it funny but the song is well done. Definitely a win, I would like to see the haters on here do better.
      Thing is, one does not have to be able to do a thing better, to know that someone else's performance sucked. Ever watch sports? Ever yell at the tv and call the guy an idiot? Could you have done better? I rest my case.
    1. c14rlf's Avatar
      c14rlf -
      this would make me get up and cross the street to have a Samsung interview

      only fanboys/girls could enjoy this cRap
    1. Cer0's Avatar
      Cer0 -
      This line could be used awkwardly.

      "First you must position. Then you ask permission. Then go politely to continue your mission."
    1. bruinsrme's Avatar
      bruinsrme -
      Well it certainly aimed at a younger demographic.
      Beats the hell out of some computer based training or slide presentation.