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  • Some iPhone 4Ss Muting Outgoing Calls



    Apple’s iPhone 4S battery life issue isn't the phone's only problem. A twenty-nine page thread in the Apple Support forums contains user complaints about not being able to hear anything when making outgoing calls.

    The bug—reported on all three major carriers—doesn’t occur with every call, but occasionally prevents outgoing callers from hearing anything in their earpiece when making a call. Some cases appear worse than others with a few users reporting up to 50% of their outgoing calls being muted in their earpiece. Oddly enough users on the other end of the call often claim they could hear the muted caller on the other end.

    So far Apple hasn’t even acknowledged the problem. A number of users are on their second or third iPhone 4Ss and continue to experience the problem. The problem is most likely a driver issue and number of workaround have already popped up.

    Current Workarounds:

    • Dialing the number from the keypad.
    • Using Siri to make a call.
    • Toggling the speakerphone on and off.
    • Have headphones plugged in.


    It’ll be interesting to see if Apple officially acknowledges this complaint. A number of blogs, and news networks have picked the story up. More users are likely to come forward who didn’t even realize what they were experiencing was a problem. Hopefully Apple issues a fix soon and the annoying workarounds become a thing of the past.

    Any MMi members experiencing muting problems with their outgoing calls on the iPhone 4S?

    Source: Apple Support Forums [Via Gizmodo]
    This article was originally published in forum thread: Some iPhone 4Ss Muting Outgoing Calls started by Phillip Swanson View original post
    Comments 36 Comments
    1. jrrtps's Avatar
      jrrtps -
      My God!!! these guys are loosing quality control for the production, this is tooo!!! bad.
    1. Taranis17's Avatar
      Taranis17 -
      After Antennagate on the iPhone 4, I learned to wait for a good, long while before jumping onboard a new iPhone... glad I stuck to my guns. Battery drain + muted calls would have me selling my 4S to go back to the iPhone 4. No thanks. I'm REALLY going to wait when the iPhone 5 comes out, if the "total redesign" rumors turn out to be true.
    1. roscoboy272's Avatar
      roscoboy272 -
      I have had this problem since I have had my Verizon 64gb iPhone 4S. It doesn't happen all the time, but when I press send and then hold the phone up to my ear, it shows that the call has been connected, but then nothing......noone is on the other line. I then have to hang up and place the call again - but not hold it up to my ear until the call is connected. Then it is fine. I would try to exchange it for another one, but there aren't any right now - supply is SO limited. This sux.
    1. Sagacious-O's Avatar
      Sagacious-O -
      I have occasionally had that problem as well...I or the person on the other line would hang up and call again. Its really quite disconcerting having all these various problems going on with the iphone.... Considering how expensive and that now apple is not providing any type of care if you dont purchase apple care...its a bit worrisome.
    1. SeedlessOne's Avatar
      SeedlessOne -
      I was one of the people with this problem. I called apple the day after release to discuss the issue. The phone was muting 2-3 times per 8 or so calls. It's a for sure a hardware issue that is corrected my replacing the phone. Very annoying issue.

      Using siri completely corrects the issue for a temp fix. No incoming calls will mute so stick to Siri for dialing.
    1. angel_92701's Avatar
      angel_92701 -
      same here
    1. Matt P.'s Avatar
      Matt P. -
      yes!..Thought it was my bluetooth (its had a rough life as a chew toy).. I could hear the caller, they could not hear me. tried toggling different functions, no help..Oh well, 4S still great, problems will be fixed im sure..Anxiously I await a 4S jailbreak!!
    1. Nickaroni22's Avatar
      Nickaroni22 -
      This has happened to me once, I did a hard reboot, and it hasn't happened since.
    1. Greatbiguns's Avatar
      Greatbiguns -
      Perhaps we could harness the POWER of this "glitch" in order to fight against the Dreaded BUTT DIAL?
    1. louort3's Avatar
      louort3 -
      I had my phone since day one and have had this problem 😡I should of just waited for the 5!!
    1. GreenApp1e's Avatar
      GreenApp1e -
      Happens on one of my friends 3GSs. And they're still on 4.3.5
    1. that_girl's Avatar
      that_girl -
      Ever since yesterday I've been having problems with my ringer volume. I can't hear my ringtone and texttone when someone calls or texts me. Also, earlier this week the music app acts like it's connected to a speaker dock and it isn't. I updated to 5.0.1 today and it didn't fix anything.
    1. MadScot's Avatar
      MadScot -
      Quote Originally Posted by that_girl View Post
      Ever since yesterday I've been having problems with my ringer volume. I can't hear my ringtone and texttone when someone calls or texts me. Also, earlier this week the music app acts like it's connected to a speaker dock and it isn't. I updated to 5.0.1 today and it didn't fix anything.
      Yes i have exactly this problem too. I have a case no with the Apple Genius's. I was going to get it replaced but not sure it is going to be any different! My 4 was great but this 4S is pissing me off.
    1. that_girl's Avatar
      that_girl -
      Quote Originally Posted by MadScot View Post
      Yes i have exactly this problem too. I have a case no with the Apple Genius's. I was going to get it replaced but not sure it is going to be any different! My 4 was great but this 4S is pissing me off.
      This problem is actually happening with my iPhone 4. If the problem doesn't clear up on its own, I'll have to have it looked at. I just bought the phone in June and to my knowledge it isn't damaged.
    1. Brr's Avatar
      Brr -
      Quote Originally Posted by powello18 View Post
      Iv got it bad, sometimes my iPhone won't recognize the hands free that came with my iPhone and when I plug it in, the phone switches to speaker thinking the microphone doesn't work and I just have to end the call start again etc to get it goin.
      Might as well have a pc with all the bugs goin on
      This is really annoying me. 80% of the time when I'm using my factory installed BMW Bluetooth my calls don't work on my new 4S. The call reverts to speaker instead of the connected Bluetooth but the person on the other end doesn't even here me. I try to toggle to Bluetooth but it won't let me. Really a pain.
    1. R.Mortera's Avatar
      R.Mortera -
      I don't get why Apple don't check everything first before releasing something big! First it was the iOS 5.0 battery issue, then the fail attempt of "fixing the battery issue" on the iOS 5.0.1 update & now this? Damn. Why can't they check everything first before releasing something.