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  • Did Best Buy Sell This Guy a Fake iPad?
    [ame=http://www.youtube.com/watch?v=qWZnKs3l4h4]YouTube - Best Buy Sold Him A Fake iPad[/ame]

    Are US retailers selling knockoff iPads as the real thing? That's the allegation being made by a man in Massachusetts who claims that he bought an iPad from Best Buy only to find out it was a fake. He says Best Buy accused him of scamming them when he returned the iPad to the store. There's no way yet of knowing what's really going on here, but supposedly other customers have experienced the same thing, and Best Buy says they're investigating.

    Bryan Shlager went to a Best Buy in Dorchester, Massachusetts to buy an iPad for his son, who is a college freshman. Shlager claims his son could not get the device to turn on, and so he then took it to a Best Buy store close to his son's Florida campus. The Geek Squad at that Best Buy informed the man that the iPad wasn't an Apple device at all, but a non-functional fake. There's an interesting twist where Shlager then goes to a couple of other Best Buys before returning to Massachusetts and again attempting to return the device. The local store also refused it, saying the man was trying to get a legit iPad in exchange for the fake. “They accused me of bringing home a new one and replacing it with a dummy and trying to return a dummy,” said Shlager.

    After leaving the Massachusetts store, Shlager claims that Best Buy called and left a message; not for him, but for his wife. "They told her that this happened to five or six other people in the store and they realize that there is an issue," he said.

    Channel 7 News in Boston did a story on the incident and contacted best Buy. Company spokesperson Jennifer McNamara released a statement that said: "Thank you for bringing this situation to our attention. We are investigating but do not have any additional information to share at this time." Shlager says that he not only wants the $800 he spent on the iPad back, but he wants Best Buy to give him a free iPad "for my aggravation."

    Source: Cult of Mac
    This article was originally published in forum thread: Did Best Buy Sell This Guy a Fake iPad? started by Paul Daniel Ash View original post
    Comments 99 Comments
    1. RICO_'s Avatar
      RICO_ -
      I think Best Buy should inspect video tape of other stores nearby and see if this guy has showed up in these stores and left with an iPad or returned one. Might take a while to investigate through that much tape.....but it might help solve this.
    1. justin7942163's Avatar
      justin7942163 -
      Countries get sterotypes through things like this. America's used to be"Everyone's fat!" Now it's switched over to: "All Americans do is sue each other!" Suppose it's better than shooting each other.

      Don't get me wrong I've been to the states and it was a great experience. Just Americas stereotype to the rest of the world is Sue! Sue! Sue!
    1. Deviatorz's Avatar
      Deviatorz -
      lol its funny how he had to take it to Geek Squad just to find out it was a dummy one.
    1. thetoothfairy's Avatar
      thetoothfairy -
      I would not be happy if this happened to me... however he will not get a free iPad out of this deal! The guy says at the end to make sure you open the box and make sure what you bought is there.... I can see it now! Tons of people by the doors opening their boxes to make sure what they bought is in them.... HA!
    1. \m/ibnziceman\m/'s Avatar
      \m/ibnziceman\m/ -
      when you consider the cost of gas and shipping and all other factors that play into how much of a hassle this is for him, i think an ipad may just be a step up from what he should get for compensation. his time is being wasted and that's the worst part about it. you can't get your time back.
    1. Truckerbear's Avatar
      Truckerbear -
      I smell a scam. Either an employee at BB is doing this or this kid did this. If it was unopen then I say its an Apple issue.
    1. BenderRodriguez's Avatar
      BenderRodriguez -
      Quote Originally Posted by Truckerbear View Post
      I smell a scam. Either an employee at BB is doing this or this kid did this. If it was unopen then I say its an Apple issue.
      A scam is odorless how then do u smell it lol

      I wonder if it gas the home button and the writing on the back stating it's from apple and all that

      Makes you want to buy it online at the Apple Store, I'd say stay away from eBay lol
    1. bruinsrme's Avatar
      bruinsrme -
      Dorchester, hmmmmm.
      Not just this, but other situations like this seem to always be in lower income areas.
      This reminds me of the nintendo scams when they were on cartidge. Buy the latest release and the cheapest used game available. go home steam off the labels and switch them. Go back to the store with the old catridge with the new label to get your money back.
    1. nyczwillz's Avatar
      nyczwillz -
      fake return.
    1. xclusiveiphone's Avatar
      xclusiveiphone -
      Part of Apple's fault for wrapping there products in plain shrink wraps. Maybe apple should wrap there products in anti counterfeit wrappers to prevent this from happening. To think we spend so much money on Apple's product the least they can do is to ensure we get what we paid for. This is one of the main reason why I never shop at best buys.
    1. dd721's Avatar
      dd721 -
      Sounds a little fishy fishy. If it was BB fault I would want more than just an iPad.
    1. kawasabi's Avatar
      kawasabi -
      You can buy these fake one on Ebay all day long. Hmmm, first thing that comes to mind is buy a real one, replace it with a fake one, return to store and get money back....

      OEM Fake Non-working Dummy Display Phone For Apple iPad - eBay (item 110618786653 end time Dec-30-10 20:33:33 PST)
    1. Captinsmooth's Avatar
      Captinsmooth -
      Looks like apple already served a cease and desist


      This guy sold dummy ipads for 50$

    1. Captinsmooth's Avatar
      Captinsmooth -
      Quote Originally Posted by justin7942163 View Post
      Countries get sterotypes through things like this. America's used to be"Everyone's fat!" Now it's switched over to: "All Americans do is sue each other!" Suppose it's better than shooting each other.

      Don't get me wrong I've been to the states and it was a great experience. Just Americas stereotype to the rest of the world is Sue! Sue! Sue!
      That's ok we in the US stereotype the rest of the world as ignorant and poor. So it's all good...lol

    1. coolguy742's Avatar
      coolguy742 -
      I think they sold him a floor model, I've been working at Vintage Stock for about a year and lets just say 6 copies of black ops went missing from the store the night before it was supposed to come out...
    1. spamsalad's Avatar
      spamsalad -
      The guy is so at it. Why would he try and return it to several stores? Surely you would insist the first store sorted it out. What a fraud.
    1. Christian Bale's Avatar
      Christian Bale -
      I used to work at Best Buy during 2 years. And THE CUSTOMER IS THE SCAMMER. The fact that he tried to return his iPad to other stores just proves it. A women did the same thing with me. She bought a $500 GPS and we even opened the box to verify everything. Then before buying it she asks me if there are any other stores near and I told her that yes there was another one about 30 minutes away. 2 hours later she comes back to the store trying to return an old scratched $200 model from the same brand.

      Then I called the store manager and explained the situation and she got all defensive saying "ARE YOU IMPLYING IM TRYING TO SCAM YOU!?!?" lol dumb *****. It's the same story with this guy. He wants to save his *** so the best thing to do is pretend you are right and lie. The thing is how far are you willing to go?
    1. chris102192's Avatar
      chris102192 -
      This guy wants best buy to give him his money back, and he clearly says he ALSO wants a free iPad because of his aggravation. GTFO here! No way in the world would they give you a free iPad. He acts like they're trying to do this on purpose. Besides, who the eff buys an open boxed iPad, cheap ***. Haha I work at best buy now. We've had this happen before. But he should have tried taking it to several stores, before finally goin back to where he got it. I'd love to hear the outcome of this story. Modmyi, keep us posted on this. Please!!!
    1. kadernal's Avatar
      kadernal -
      can someone show me where it said it was open box? like please.

      everyone is so quick to assume this guy is a scammer because clearly he bought an open box and should have known it was a floor model inside.

      its sad because there is a video to watch so its not even a reading comprehension thing. so I will lay out the facts.

      1) the guy paid $830 in MA (full price not open box price) for an iPad to give to his son as a gift.
      2) man brings iPad to his son in florida.
      3)son attempts to use it and cant
      4)man goes to geek squad and tries to get it figured out, only the issue lies with the store in MA not the store in FL where he is.
      5) FL store denies return, says its a scam
      6) guy tries to return in 2 more stores in FLORIDA
      7) returns home and takes issue back to the store where the purchase occurred
      8) again he is told no return will be accepted.

      If this guy is really a scammer he's got some serious balls. not only did he try to return it at 4 different stores, he then went on the news with his problem.

      I dont see how this is his fault, because as far as I'm concerned best buy had 4 chances to give the guy a refund, its not as if he went into the store and they said he could have his money back and he's said no 'cus he's holding out for a free ipad.

      I thought in the USA you were innocent until proven guilty, its sad to see so many people take the side of ******* best buy of all places.
    1. ro0oney's Avatar
      ro0oney -
      bestbuy has the most crappy customer service and computer warranties are BS