• Your favorite

    Apple

    ,

    iPhone

    ,

    iPad

    ,

    iOS

    ,
    Jailbreak
    , and
    Cydia
    site.
  • Apple's Servers Slammed With Traffic Causing iOS 5 Internal Error For Many While Updating


    Twitter is blowing up with complaints of users not being able to update to iOS 5 because of an "Internal Error."

    Saurik tweeted:

    To anyone getting "An internal error occurred." (3200) while installing iOS 5.0, Apple's servers are swamped, and failing half the requests.
    The message appears to be popping up for users when installing iOS 5. We've reached out to Apple and so far they have no comment on the matter, but as Saurik tweeted Apple's servers "are swamped" and many users have remained unsuccessful after multiple tries. However a number of possible solutions appear to have popped up.

    Gvcayetano tweeted that he was able to update to iOS 5 after backing up his iPhone, rebooting his Mac, and then trying to restore his iPhone using the iOS 5 package.

    Another tweet by StephMurphyy claims to have solved the update problem by unchecking the "Sync Music" option in iTunes.

    Other users have had success simply restarting their phones and trying to update again. It appears Apple's servers are taking a beating by the demand. We haven't been able to confirm a solution for users across the board yet, but this does seem to be a wide-spread problem. New angry tweets keep popping up by the second, complaining about iOS 5 update problems. Right now the best advice is to keep trying.

    Let us know if you have had any problems updating to iOS 5 and if you have any solutions for users struggling to update.
    This article was originally published in forum thread: iOS 5 Internal Error Cropping Up For Some Users When Updating started by Phillip Swanson View original post
    Comments 134 Comments
    1. Mlitz69's Avatar
      Mlitz69 -
      Quote Originally Posted by Stevensilva15 View Post
      im on my 9th time and still nothing :/
      Try putting phone into restore
    1. PathKiller29's Avatar
      PathKiller29 -
      still on b7... doesnt have anything inside OTA either
    1. raduga's Avatar
      raduga -
      Quote Originally Posted by Poseidon79 View Post
      Tell me when the last time MS or RIM's entire user base is downloading a firmware file 600-900MB plus the entire Mac user base downloading OSX 10.7.2 775MB PLUS all the other traffic they're getting from normal use. The answer would be NEVER and if they ever did they would crash rather than just slow down. This amount of server traffic is only something MS could dream of... but no one is out there hitting the download button on hundreds of millions of Windows phones (b/c not that many exist lol) along with hundreds of millions more downloading a new version of Windows.

      Go home and study the sheer magnitude of what you're talking about before making any more ridiculous claims
      .
      If Apple really cared about their users,
      they'd implement something like OTA updates so everyone wouldn't be slamming the servers all at once.

      oh... wait....
    1. staylor51065's Avatar
      staylor51065 -
      I can't get past the Find My iPhone screen in the setup. No matter which option I choose, I hit next and it does nothing. Has anyone heard of this problem or have any suggestions??
    1. that_girl's Avatar
      that_girl -
      I've been trying over and over and over and over, rinse and repeat and I've been trying all suggestions and nothing I do works. I want this updated before I go to the doctor today and it looks like it won't happen.
    1. papi2u's Avatar
      papi2u -
      Go to the Reset menu on your iPhone or iPod and erase all content and settings... That takes away the backup time to 2sec
    1. Dennis Beer's Avatar
      Dennis Beer -
      i tried 80 times till now but i cant update, still stuck in restore or dfu mode... again and again... that sucks really.... will try it again, what else could i do.... i hope it will work now, cause right now there is a progress but i will see that i will end up in restore mode again
    1. Stevensilva15's Avatar
      Stevensilva15 -
      Quote Originally Posted by Mlitz69 View Post
      Try putting phone into restore
      It's says my iPhone isn't eligble for update idk what to do anymore
    1. bigbaba's Avatar
      bigbaba -
      Quote Originally Posted by Poseidon79 View Post
      Tell me when the last time MS or RIM's entire user base is downloading a firmware file 600-900MB plus the entire Mac user base downloading OSX 10.7.2 775MB PLUS all the other traffic they're getting from normal use. The answer would be NEVER and if they ever did they would crash rather than just slow down. This amount of server traffic is only something MS could dream of... but no one is out there hitting the download button on hundreds of millions of Windows phones (b/c not that many exist lol) along with hundreds of millions more downloading a new version of Windows.

      Go home and study the sheer magnitude of what you're talking about before making any more ridiculous claims.
      RIM's BBM North America servers crashed last night FWIW...

      Quote Originally Posted by Stevensilva15 View Post
      It's says my iPhone isn't eligble for update idk what to do anymore
      Open Tiny Umbrella and UNCHECK set host to Cydia.
    1. BenderRodriguez's Avatar
      BenderRodriguez -
      Quote Originally Posted by Neffs88 View Post
      I was able to download the update, but then a bar pops up that says "backing up iphone" and it takes literally FOREVER to completely load, its moving sooooo slow that i had to stop it. Does anyone else have this problem????
      Unplug it plug it back in and only right click on the device name and select backup

      I got the 3002 error 3 times but now it's good
    1. javiert30's Avatar
      javiert30 -
      Besto solution: Keep trying, it worked for me.
    1. Kupo81's Avatar
      Kupo81 -
      Gave up after 20 mins of error 3002.. Washed the dishes and made some tea so not a complete waste if time lol
    1. DaLsim's Avatar
      DaLsim -
      I'll wait a couple days till triffic die down? No need to go head first only to get hammer by apple sever...
    1. Stevensilva15's Avatar
      Stevensilva15 -
      OK guys i found a way listen, ONLY ON A MAC if u are jailbroken and u cant update cuz it says this iphone isnt eligible for update do the following 1. open up finder and hold shift,command, G 2. type in /private/etc/ 3. Go Hosts file,,,,, it must say only hosts nothing else 4. drag that file to destop and open it and at the bottom where it has a number and it says gs.appl.comput in a number sign in front of it save it and drag it back into the folder in finder overwrite it and your done any question ? ask
    1. AWG1217's Avatar
      AWG1217 -
      3200 ERROR! If your using Mcafee goto your firewall settings find iTunes and DELETE it. Then ADD it back in and ALLOW full access. Worked for me
    1. 2k1's Avatar
      2k1 -
      3200 error code. You gittin that cause everyone is trying to update all at once and it's causing errors on the other end keep trying.
    1. minitrk's Avatar
      minitrk -
      I guess im lucky, did at the first try, no errors or anything, it took longer to download the firmware than the actual update process.
    1. bigbadphil's Avatar
      bigbadphil -
      I'm on Win7 64bit with iTunes 10.5 and an iPhone 4 and I'm getting error 3194. Anyone know why this my be or any ideas on how to overcome it please?

      Thanks
    1. spice_weasel's Avatar
      spice_weasel -
      Quote Originally Posted by baskie View Post
      Brilliant! All the Hype. A massive huge enormous new state of the art server farm. And it all falls over at the first attempt. If they can't cope with the early adopters clamouring for iOS5 how on earth will they cope when everyone turns on their iCloud account?

      Apple truly have become the new Microsoft. Or maybe that should be RIM.
      I wouldn't worry about icloud.


      Apple's iCloud service runs on Amazon's elastic cloud and Microsoft Azure, according to a report by The Register.
      Rumors that Apple was using the two platforms to host iCloud started circulating in June, after the company released the first details about the service. Sources close to the deal have now confirmed the rumors, but said neither Amazon nor Microsoft are allowed to talk about it, according to The Register.

      Report: Apple's iCloud relies on Amazon, Microsoft cloud services
    1. valkraider's Avatar
      valkraider -
      I have updated two iPhones and an iPad with no problems whatsoever. The slowest part was re-copying all my apps back to the devices. Everything else smooth as silk.