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  • Apple's Servers Slammed With Traffic Causing iOS 5 Internal Error For Many While Updating


    Twitter is blowing up with complaints of users not being able to update to iOS 5 because of an "Internal Error."

    Saurik tweeted:

    To anyone getting "An internal error occurred." (3200) while installing iOS 5.0, Apple's servers are swamped, and failing half the requests.
    The message appears to be popping up for users when installing iOS 5. We've reached out to Apple and so far they have no comment on the matter, but as Saurik tweeted Apple's servers "are swamped" and many users have remained unsuccessful after multiple tries. However a number of possible solutions appear to have popped up.

    Gvcayetano tweeted that he was able to update to iOS 5 after backing up his iPhone, rebooting his Mac, and then trying to restore his iPhone using the iOS 5 package.

    Another tweet by StephMurphyy claims to have solved the update problem by unchecking the "Sync Music" option in iTunes.

    Other users have had success simply restarting their phones and trying to update again. It appears Apple's servers are taking a beating by the demand. We haven't been able to confirm a solution for users across the board yet, but this does seem to be a wide-spread problem. New angry tweets keep popping up by the second, complaining about iOS 5 update problems. Right now the best advice is to keep trying.

    Let us know if you have had any problems updating to iOS 5 and if you have any solutions for users struggling to update.
    This article was originally published in forum thread: iOS 5 Internal Error Cropping Up For Some Users When Updating started by Phillip Swanson View original post
    Comments 134 Comments
    1. Slim J's Avatar
      Slim J -
      Most external links are slammed too and won't download. The best thing is to wait a day or two to allow servers to free up. The iOS 5 update is not showing up in iTunes. It will only let me update to 4.3.5 (I'm currently on 4.2.1).
    1. Amadomon's Avatar
      Amadomon -
      Quote Originally Posted by PatrickGSR94 View Post
      Jeez what's the big rush?? Just wait till tonight or tomorrow or something. I'm too busy to deal with this right now, I might try updating this weekend, or whenever untether JB with sn0wbreeze comes out to preserve 05.13.04 BB on my 3GS. I personally like to avoid release day for this exact reason right here. The servers/website/whatever is gonna crash. You know it's going to happen. So why not just wait a bit and avoid the hassle?
      +1. Thank you.
    1. MXCO's Avatar
      MXCO -
      All I did was unplug my iPhone plugged in it again n bam! iOS 5 is amazing!

      Edit: anyone know how to get iMessage working? Mines just says waiting for activation. Anyone?
    1. akafred's Avatar
      akafred -
      if your having trouble try to downloading the 5.0 file manually and use tiny umbrella to download and sign the shsh file..
    1. MaximusUK2's Avatar
      MaximusUK2 -
      Quote Originally Posted by Slim J View Post
      Most external links are slammed too and won't download. The best thing is to wait a day or two to allow servers to free up. The iOS 5 update is not showing up in iTunes. It will only let me update to 4.3.5 (I'm currently on 4.2.1).
      You need to update iTunes, your still running the older one.
    1. spice_weasel's Avatar
      spice_weasel -
      Quote Originally Posted by bzpilot View Post
      You better all start learning to get along or I'm going to take away your light sabers and phasers till the next convention!!!
      When you become a mod, I'm sure you'll do just that. However, in the meantime, the force is strong with us.
    1. bzpilot's Avatar
      bzpilot -
      The best way for updating to iOS 5 currently is to download the iOS 5 release from another source and then restore your phone to it through iTunes. This will bypass most of the errors people are getting. BEWARE though once this is done you'll need to restore all your apps and these will need to come from Apple's servers! It could be a long time - HOURS before they get restored to your phone currently.

      If you can't be without your phone completely, I suggest you wait till late tonight / early tomorrow before trying to upgrade.

      Apple's current server bog-down: New iOS 5 downloads (800mb x millions), iPhone app restores after update to iOS 5 (dozens to hundreds of apps x millions), iTunes 10.5 download (100mb x millions), new Mac OS X Lion 10.7.2 downloads (820mb x millions), iCloud online setups (x millions), iCloud iphone/MAC/PC backups-syncs-restores (megabytes to gigabytes x millions). Pretty sure this hasn't been seen before.
    1. Kinkme93's Avatar
      Kinkme93 -
      This might be off topic but when I try to upgrade to iOS 5 with my iPhone 4 fw 4.3.4, it always messes up while backing up...
      It says " An error has occurred while backing up iPhone (-43)."
      What do I do? If anyone knows please help. Thanks amill. :]
    1. Papiriqui's Avatar
      Papiriqui -
      I updated earlier just fine but i noticed FB isnt working but it was working on iOS 5 GM for some reason, so i am switching back to GM until all apps have been updated to work with final iOS 5. Also i was having problems just now going back to GM but i restarted and it worked like a charm.
    1. kahniac9's Avatar
      kahniac9 -
      I just restored it, it worked just fine. it'll go thru just don't freak out if ya need help shot me a post
    1. bzpilot's Avatar
      bzpilot -
      Quote Originally Posted by Kinkme93 View Post
      This might be off topic but when I try to upgrade to iOS 5 with my iPhone 4 fw 4.3.4, it always messes up while backing up...
      It says " An error has occurred while backing up iPhone (-43)."
      What do I do? If anyone knows please help. Thanks amill. :]
      It means you along with millions of other people are trying to do the same thing at the same time.

      Two options:
      1) Keep trying until you don't get the error
      2) Try tomorrow or the next day

      BEWARE most people are choosing the first option, so don't expect much to change before really late tonight or early tomorrow.
    1. NSXrebel's Avatar
      NSXrebel -
      Restoring to 5.0 now! woohoo! be patient people.
    1. Kinkme93's Avatar
      Kinkme93 -
      Quote Originally Posted by bzpilot View Post
      It means you along with millions of other people are trying to do the same thing at the same time.

      Two options:
      1) Keep trying until you don't get the error
      2) Try tomorrow or the next day

      BEWARE most people are choosing the first option, so don't expect much to change before really late tonight or early tomorrow.
      Ok thanks bro. I'll just try later today or sometime this weekend. AGAIN THANKS!!
      I got to do this with my iPad as well... Oh god :-/
    1. Spyruf's Avatar
      Spyruf -
      its pretty much just luck i switched to a computer that i dont normally sync my itouch iwith and after 2 tries it worked
    1. NSXrebel's Avatar
      NSXrebel -
      SUCCESS! now to jailbreak!
    1. whereswaldo's Avatar
      whereswaldo -
      lucky I'm already on the GM and JB'ed
    1. energiesource's Avatar
      energiesource -
      Mine is giving me a 'This iPhone is not eligible for the requested build' what the eff?
    1. NSXrebel's Avatar
      NSXrebel -
      Quote Originally Posted by energiesource View Post
      Mine is giving me a 'This iPhone is not eligible for the requested build' what the eff?
      download and install TinyUmbrella if you don't have it already. Go to Advanced setting, deselect the box with the Cydia host option, close TU, and then try it again.
    1. dknowle's Avatar
      dknowle -
      After about 7 tries I got past the 3200 error and now running iOS 5!
    1. energiesource's Avatar
      energiesource -
      Quote Originally Posted by NSXrebel View Post
      download and install TinyUmbrella if you don't have it already. Go to Advanced setting, deselect the box with the Cydia host option, close TU, and then try it again.
      Hey, thanks I tried that. Now its giving me a 1600 error.